Insider

Insider Report May 2023

May 25, 2023 by Dave Michels

The Most Important Enterprise Communications News

The Most Important Enterprise Communications News
The dominant story of enterprise comms continues to be AI. Actually, it’s the dominant story of tech in general. AI is hardly new, but this new generation of generative AI has serious disruption potential. Well, some will be disrupted, and some (UcaaS and CCaaS) providers are going to get a boost.

Microsoft is positioned to be a big winner — on many levels. It finally has a cudgel to hit Google with, and more importantly, it finally h...

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By Dave Michels

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.