Insider Report May 2023
The Most Important Enterprise Communications News
The dominant story of enterprise comms continues to be AI. Actually, it’s the dominant story of tech in general. AI is hardly new, but this new generation of generative AI has serious disruption potential. Well, some will be disrupted, and some (UcaaS and CCaaS) providers are going to get a boost.
Microsoft is positioned to be a big winner — on many levels. It finally has a cudgel to hit Google with, and more importantly, it finally h...