I don’t want an @Verizon.com email address, I want my company’s email. Thank you.
And, I don’t want Verizon’s phone number. Thank you.
I want my smartphone to use my company’s PBX. I want to be extension 7321. I want my customers to call me via my office number. I want to call co-corkers using their extensions. And, I want my Unified Communications mailbox for my email and voice messages.
Why don’t smartphones natively support SIP accounts?
In this day and age I should be able to have one (or multiple) SIP accounts on my smartphone.
There are benefits to being “inside” my company phone system. It’s easier to reach people. There is security. I can call globally, easily.
Don’t the cell phone makers (<cough> Apple </cough>) understand that SIP is an important part of telecommunications in the workplace?
I think that the greatest destruction of Unified Communications is the smartphone. People are doing more and more business on their iPhones. And, all of that communications bypasses the company Unified Communications system.
This is turning into a legal nightmare for us and other companies. When an employee leaves do they get to keep their phone number and thereby take all of their contacts and relationships? Or, if they are a trader, how do we record and archive transactional data? We just can’t with these smartphones.
There is no good way to tie smartphones into our business infrastructure.
The answer is that smartphones, including the iPhone, need to support SIP.