Five9 Removing Barriers to Useful AI

September 16, 2020 by Dave Michels

Five9 made several AI announcements this week geared at improving and expanding contact center AI implementations.

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.

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