Drucker on Collaboration
Peter Drucker was a management consultant, educator, and author. His writings contributed to the philosophical and practical foundations of modern business. He invented MBOs as a concept, and is generally known as “the founder of modern management.”
I know this because I have a B.S. in Business. I intend to write a book called “The Art of the BS.”
Below are selected iconic quotes. I’ve taken the liberty to apply them to the current state of enterprise communications and collaboration.
“If you want something new, you have to stop doing something old.”
Telecom is an industry with a lot of something old. Modern telecommunications has roots that are over 100 years old, and the industry is filled with brand new anachronisms. This includes the terminology such as I will “dial” you. Good enough is the enemy of new. For example, IM/p caused the UC industry to initially miss workstream collaboration.
It’s hard to break old habits, especially when they were once best practices. Take a look at what’s old, and question if we still need it. Such as:
- Physical phones
- Conference rooms
More on these quotes:
People who don’t take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.”
“Long-range planning does not deal with the future decisions, but with the future of present decisions.”
“The most important thing in communication is hearing what isn’t said.”
“Meetings are by definition a concession to a deficient organization. For one either meets or one works. One cannot do both at the same time.”