There is a lot of talk about how radical things are changing. Many UC vendors insist that they can facilitate transformation. But, it’s ShoreTel that is undergoing a radical transformation itself. In the past two years, the company has undertaken an effort to change just about everything – including leadership, channel programs, endpoints, and of course its products and services.
ShoreTel One is coming. Today, ShoreTel has two solutions – a premises portfolio and a cloud portfolio. The company wants one common solution that can be deployed on-premises, obtained as a service from ShoreTel, or potentially a little bit of both. ShoreTel Connect is this new single platform. The company is aligning its applications and resources around this single common platform. It’s expected to be released later this year, and represents a huge undertaking.
This company 2Pager takes a fresh look at ShoreTel and Connect.