This is an excerpt from the 2011 TalkingPointz Research report on Mitel MCD 5.0.
Mitel is an engineering driven company, which makes for interesting products that no one knows about. The company his highly innovative and can claim many industry firsts. Most recently, Mitel and VMware jointly announced the first softphone solution supported for VMware’s View VDI. The company has legitimate competitive strength around its virtualization and mobility offerings. For customers that don’t find MCD a good fit, Mitel actually offers three other platforms briefly covered in this report.
In 2007, Mitel thought it was a good idea to acquire Inter-Tel, which at the time was about the same size in revenue. It was a farily aggressive move and meant the introduction of private equity. Unfortunately, 2008 brought a major recession impacting the entire industry. Mitel was stuck paying off a 2007 valuation with 2008 and 2009 precious dollars. The financial pressure was significant – enough to lead to an IPO in 2010. Also during that period, Mitel changed is distribution strategy and senior management. If your understanding of Mitel is a few years old, you don’t know the current Mitel.
Despite all that change, Mitel kept its R&D engine humming and continued to announced new products and innovations. The company is optimistic now. New products, new management, the merger behind it, and relatively out of debt. Now what?