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Research Freemium Industry Reports

Cisco Nabs CloudCherry

Today, Cisco announced its intent to acquire CloudCherry, a Customer Engagement Management (CEM) company that will soon reside in Cisco...

Microsoft Teams 2019

At the beginning of 2018, Microsoft unveiled an aggressive roadmap for Teams, which only a few months earlier celebrated its...

Contact Center 2018

I have been focused on enterprise communications for about 20 years now. During that time, there has been no topic...

Monthly Quipz Newsletters

Opinionated News! Staying current across Enterprise Communications has never been easier. Quipz offers factual, meaningful recap of recent news – with...

TalkingPointz for Avaya

Avaya is the most misunderstood UC and contact center company in the industry. That’s because everything just changed, and the...

Quipz Recap for September

Quipz provides short-take opinions on enterprise communications news each month. There’s a lot that happens in this industry. You can...

Mitel Next 2017

I was surprised to be invited to Mitel Elite last month because Mitel hosted an analyst event just last Fall...

it's complicated

2Pager on Avaya Engage

I’ve been asked regularly about my opinion on Avaya ever since attending Avaya Engage. My answer is “it’s complicated.” In...

Mitel

Mitel 2016

I recently attended a Mitel overview and have made a 2Pager available below. I love it when a company does...