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TalkingPointz Chatz: Exec Turnover

In this episode of Talking Points Chatz, Dave Michels and Dave Danto discuss the high turnover rates among C-suite executives in various industries, particularly in the tech sector. They note that numerous high-profile leaders, including the CEOs of Nice, AWS,…

The End of an Era

I just realized that it has now been 40 years since the Bell System ceased to exist. What’s significant about that is that it means that nobody that worked in the Bell System is employed. Even the youngest employees in…

Camera Arrays

In 2015 I wrote a series of blogs titled “the past and future of the videoconference room” imagining future solutions. I detailed what I felt would reinvent room cameras, turning them into what I called “Camera Arrays.” I picked that…

Maximizing Innovation With Minimal Disruption. 

I attended the Cognigy Experience Summit in Dusseldorf, Germany, earlier this year. The event featured customers, partners, and innovators sharing their thoughts on conversational AI. It was the most forward looking conversational AI event I have attended, and the best…

Insider Lite May 2024

Avaya Acquires Edify Today, Avaya announced the acquisition of the strategic assets of Edify.CX. Edify did not come up at the Avaya analyst conference last month (see Avaya Musings video). It is rare that acquisitions get discussed before completion, even…

A Closer Look at the HP Poly R30 Plus Bundle

HP/Poly has recently released a new version of its small room system, USB only videobar – the R30.  This newer release is known as the “R30 Plus.  The “plus” is the addition of an in-room docking device (HP’s USB-C Dock…

One Million Meeting Rooms

Microsoft announced it was what we beleive to be the first Meetings provider to reach one million connected meeting rooms. Just for fun, it also dropped that it has 20 million PSTN users! HUGE. The two Daves discuss the accomplishment,…

Nokia and Infobip Align to Empower Developers

There’s something happening here. What it is ain’t exactly clear.

Insider Report April 2024

Curated Enterprise Communications News and Insights from April 2024 Curated Enterprise Communications News and Insights from April 2024 Feature AI Winter? April was a relatively quiet month after most of the enterprise comms sector unloaded its news pipeline at Enterprise…

NEC Exits Premises-based UC

Though it exits UC, NEC’s UCaaS strategic alliance with Intermedia, which created UNIVERGE BLUE, continues.

TalkingPointz Report: Enterprise Connect 2024

Enterprise Connect is the largest annual event for multiple vendor enterprise communications. Enterprise Connect provides a wonderful opportunity to capture a snapshot of a sector in continuous change. This report, in TalkingPointz outline format, has the following sections: Everything you…

Questioning the Future of Generative of AI

For Generative AI to really improve, it will need to start thinking in a new way — if only it could think.

Insider Report March 2024

Curated Enterprise Communications News and Insights from March 2024 Curated Enterprise Communications News and Insights from March 2024 Feature It’s AI’s Fault: What is going on with the economy? DJIA and S&P are doing great. Banks stopped collapsing. Crypto coins…

Avaya and Zoom Strike GTM UC Alliance

Solving unified communications, A-Z

Reinventing Service Provider Voice

Service providers can still be disruptors in voice, but doing so likely means taking their own advice and moving to the cloud.

Insider Lite March 24: Dish 5G

I’ve been a fan of Dish for a long time. I was one of their earliest television subscribers back in Gore’s 90s when DISH briefly stood for the Digital Information Super Highway. I was particularly impressed with CEO/Founder Charlie Ergen,…

Celebrating Innovative #CX #EC24

As the industry shifts from a tech focus to an outcome-based focus, it’s a pivotal time in how enterprises approach customer service. This year’s Innovation Showcase participants reflect that shift.

Insider Report February 2024

Curated Enterprise Communications News and Insights from February 2024 Curated Enterprise Communications News and Insights from February 2024   Guest Contributor: The February Insider report proudly presents Laurent Philonenko as a guest contributor this month. Laurent has a long history…

How the Digital Markets Act Could Impact Enterprise Communications

As the European Union continues to impose new requirements on big tech, an emerging question is if users or the European Union’s Digital Markets Act (DMA) will drive the enterprise messaging providers to embrace messaging interoperability.

Insider Lite Feb 2024: Hallucinations

Insider Lite is a little late this month. I was distracted by a company with a unique idea – to apply generative AI to enterprise comms.  Ok, it’s not unique – it’s the same old. Every company is attempting to…