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US Carriers Should Invent Great Service

Here’s an idea for US Cellular companies: Offer customers full access to all networks for truly great service. There is no longer any technical reason why your phone cannot access and roam to all towers on all companies. Since all…

UnCarrier is Uncool

T-Mobile is no longer the un-carrier. John Legere the inspired rule-breaking maverick executive that led T-Mobile from being a broken down jalopy to the industry leading cellular company is gone. The suit-and-tie folks are now fully back in charge and…

How to de-Fi your iPhone

I have a new iPhone 12 Pro Max. The main selling feature for me was the dual-SIM capability. I travel internationally a lot (Or, I did before we went into mass-hysteria mode.) So having my main SIM and a local…

Thoughts on iPhone 12 Pro Max vs iPhone 7 Plus

I upgraded my five year old iPhone 7 Plus for a new iPhone 12 Pro Max. I got a $1,500 model with maximum RAM. It is genuinely surprising how little the iPhone has changed in five years. Here are my…

Google Fi Fumbles on iOS

I was very excited when I upgraded my iPhone 7 Plus to a new iPhone 12 Pro Max. The biggest, most exciting feature was dual SIM capability. It was exciting because I could use Google-Fi for international traveling and also…

No Thanks on the MagSafe

My wife and I upgraded recently to iPhone 12 Pro Max phones. It was exciting since we were on iPhone 7+ and 6+ phones. One of the big selling features was wireless charging. So we gave it a try and…

CenturyLink Gigabit Fiber is Amazing

Like pretty much all of Comcast’s customers, I hate Comcast. It seems to be the fundamental teaching in MBA school that you aren’t a good manager unless you get all of your customers to hate you. So when I learned…

Verizon Wireless for $25/mo

I could never have imagined that Verizon could make shopping for a cellular plan more complicated. But in the past several years they have found ways to make it so utterly complicated that even Verizon can’t keep their facts straight….

Apple Silicon

I am pretty stunned by Apple’s M1 “Apple Silicon” processor announcement. In a surprisingly good way. I’ll start with the conclusion: Apple seems to have developed a superb, outstanding, brilliant, design. This could be a genuine game changer for Apple…

It’s Time to Require Mandatory Roaming

COVID-19 has painfully made me aware of howe terrible the US Cellular network is. It is frustrating beyond polite words to have garbled text, “Call Failed” and one-way audio when conducting business. Yet, this happens to me every day. I…

Let’s Re-Open the Economy

Harvard has revealed how we can do it. Let me extrapolate how it would work: Whenever you go out in public you take a COVID-19 quick test. That test is your 24 hour pass to go to work, to go…

COVID-19’s Aftermath for Enterprise Communications

For the half a dozen decades that I have lived we have debated whether the world will evolve so that there is no need to commute, where we can all sit at home and do our jobs while being linked…

TikTok, WeChat, Trump, and an Upcoming War

A friend of mine asked me about the TikTok/WeChat situation between the US and China because I spend so much time in Asia and do so much business with the Chinese. My answer was: “It’s complicated”. POTUS Trump has signed…

Footnotes & Facts: A Coronavirus Update

Currently there are 95,000 confirmed cases of coronavirus and 3,252 deaths. 51,156 are confirmed recovered individuals. If you prefer visuals, here is a chart from Johns Hopkins: So what does this tell us? In China the number of new coronavirus…

CoronaVirus: Get Over It

I just got back from China. I changed flights in a desolate Hong Kong airport – the vast majority of flights were cancelled. Why am I traveling during a global crisis? Let’s look at the data objectively. Wuhan China has…

1-(700) Killed Tie

Tie-lines were operated by every major company in America by the 1970s. They were bypassing the long distance network, are costing the Bell System vast amounts of money, and had become very costly to install and manage. By some estimates,…

More Screen-Share Please

My wife and I are flying together side by side in nice, comfortable business class seats. And, we would like to watch a movie during the 11 hour flight. Let me clarify: we would like to watch a movie together…as…

No Power

It’s winter, a time when there are increased power failures. What can you expect? Comcast sells battery backups for your VOIP service. The battery provides about 8 hours of backup. But those eight ours are pretty worthless. We just had…

Verizon Delaying #5G Internet

I thought I would assist with the interpretation of this recent news story: Verizon is delaying its home 5G internet rollout again Verizon has just realized that 5G frequencies can’t travel very far, as in, they can go about a…

Phone Repair

One thing that we don’t see much of in the United States are shops that actually fix smart phones. Yes, there is the occasional, rare kiosk that can replace broken screens. But that’s about the extent of it. In other…