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Mitel Summit 2019

Mitel hosted a summit for analysts and consultants in Dallas in September 2019. A packed full day of overviews, roadmaps, demos, and a 9 innings of MLB. Here’s my thoughts from the road. There is a ton going on at…

World <> Flat

For most of my life, I’ve been hearing about (and actually witnessing) the world getting smaller. Smaller, flatter, whatever the term. The basic idea is that we are now more interconnected and more global than ever before, but the trend…

Huawei Connect 2019 (Video)

It’s been a few years since I’ve been to a Huawei event, and boy a lot has changed. Here’s my onsite video from Huawei Connect, followed by a few photos below. Huawei Connect 2019 from Dave Michels on Vimeo. The…

TalkingHeadz Podcast with Mark Strassman our GoTo SVP GM

Goto is one of the newest brands in enterprise communications, yet its solutions have a long history and proven track record. Mark explains why GoTo has 9 brands (but will have less in the future) in its unified communications and…

6 Trends to Watch Out for in Online Meetings

As online meetings become ubiquitous, conferencing providers will need to focus on innovation, price point, and other factors to succeed in the future.

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Genesys: Try This App for Free

With single-click free trials for premium applications, Genesys is hoping to shake up the procurement model — lowering the barrier to test and buy software.

Talkingheadz with Vonage CTO Sagi Dudai

I consider Vonage one of the most innovative providers in enterprise communications. It was back in 2016 when Vonage confused everyone with its acquisition of Nexmo. Wait, what’s a UCaaS company doing with a CPaaS company? This was so out…

An Insider’s Guide to Enterprise Communications News – August 2019

Here is the enterprise communications news you need to know from August, 2019 Events Signal: The most significant event this month was Twilio Signal. Threeish major announcements within a stream of news. Twilio Conversations is effectively a network-level omnichannel API…