TalkingHeadz Podcast with Praful Shah of RingCentral
Praful has had a huge impact on enterprise communications. With both WebEx and RingCentral, he arrived early and contributed to...
Recommended Reading May19
Of course I tweet a bunch of great links, but only a few articles make my greatest hits list for...
Genesys Xperience’19 #Xpr19
This week I attended the Genesys user conference: Xperience’19. Very interesting event, and here’s my on-site video recap: Announcements made...
Our Dark Future is a Re-run
Those who don’t study history are doomed to repeat the past. History used to be my least favorite subject. I...
Hybrid Spaces
Last week, Talkdesk announced something called Hybrid Spaces. The associated launch video is fully buzz-word compliant: “digital transformation,” getting past...
TalkingHeadz Podcast with Ilya Bukshteyn
One of the most interesting aspects of Microsoft’s journey is how the software company became savvy at hardware. Short answer...
Fe Google Fi Fumble
This is a disaster story about Google Fi. My wife has been a T-Mobile customer for years. They are great...