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Mitel and Avaya

The Wall St. Journal is reporting that Mitel has made an offer to acquire Avaya. Maybe. It’s 4AM in Singapore, but I have a few thoughts on this. While it’s not surprising, it’s probably not that realistic either. It’s not…

TalkingPointz on Google Next 2019

The big news is Google Voice is now GA, but it’s just the latest piece into a larger strategy on Google’s approach to enterprise communications and collaboration. Overview This report focuses on G Suite announcements and momentum related to enterprise…

TalkingHeadz with Tsahi

In addition to WebRTC, Tsahi is an avid science fiction reader!

The Difference Between 5G and 5G

Are you confused about the difference between 5G (for WiFi) and 5G (for cellular)? They have the same name, and share some of the same technology, so it’s perfectly understandable. WiFi was originally on the 2.4 GHz frequency—the very same…

TalkingPointz Research Enterprise Connect 2019

Obtain this 9 page report on Enterprise Connect 2019 Overview Enterprise Connect is the largest industry event for enterprise communications. The conference takes place annually in March in Orlando, Florida. This year, the vendor keynote presentations were from Amazon, Cisco,…

What We Can Learn from the Zoom IPO

Competition will intensify, but as the company has shown all along, it’s not to be underestimated.

Google Voice Wants to Hangout

Google intends to use its leadership in AI as a primary means of differentiation in the enterprise communications space.

On 5G Radiation

I’m not one of those people who thinks every radio antenna is causing cancer. But Radio Frequency (RF) and health is something I keep my ears perked to listen for. The jury is still out on what impacts RF have…

Suing the Largest Telco

One of the first lawsuits I oversaw when I became responsible for our company’s IP was where a very large legal information database whose name is strikingly similar to a luxury car brand violated one of our copyrights. This company…

This Opinion on Copyrights is Mine

Copyrights affect every business. From sharing a link or article to using a photograph or even quoting somebody, everybody needs to know about copyrights. For about 15 years I had executive-level responsibility for Intellectual Property (IP) for our company. I…

My Thoughts from #GoogleNext19

It’s easy to summarize Google Next in just 10 minutes if you ignore most of it. The event had 30,000+ attendees. 500+ sessions. 400+ customer speakers. And thousands of conversations and ideas. In this video, I focus on communications and…

The ABCs of Verizon’s Call Filter

A week ago I signed up for Verizon’s new Call Filter service that identifies callers as Robo Callers, Spammers, etc. When you subscribe to the basic (free) service Verizon blocks the name portion of Caller ID so you cannot see…

Mitel Uses Talkdesk to ‘Youthenize’ its Portfolio

A clever alliance that benefits both companies is indicative of how CCaaS is changing.

Enterprise Connect 2019

#EC19 continues to dominate my time — two weeks after the event. I sent out my monthly Insider Quipz, and of course EC19 dominated the news of March. I will soon publish a research note on EC19 that goes into…

An Insider’s Guide to Enterprise Communications News — March, 2019

Here’s What’s Important from March 2019 Enterprise Connect 2019 took place in March, and those four days had enough news for their own report. EC19 can’t be avoided in a March recap, but I will also be publishing a separate…

What Are Tie Lines

Tie-Lines were a really, really big deal in the 1960s through the 1980s. Every major company had a large staff dedicated to managing the corporate tie-lines. A tie-line was a direct dedicated connection between two corporate locations. If a company…

AI: An Invitation to Rethink What’s Possible

At Enterprise Connect 2019, AI was broadly about computers performing human-like behaviors and learning from tagged data and outcomes.