Winners and Losers of 2018
2018 is a 12 month slice of time. In the world of enterprise communications, not much changes in 12 months....
Where Are Telephone Keycap Emojis?
I have never used the new, modern artwork emojis. Somehow, they seem to lack the cleverness of the original ASCII...
Microsoft Edge Gets a Competitive Upgrade
Earlier this month, Microsoft said it intends to adopt the Chromium open source project for the development of its Edge...
Avaya Investor Day
The new Avaya hosted its first investor analyst conference. If you are not familiar with investor conferences, they are curious...
Office Harmony Can be a Very Expensive Thing
Working under Steve Jobs was never an emotionally enjoyable experience. He was critical, demanding, and a perfectionist. More than a...
Premises-Based Communications: It Ain't Over Till It's Over
Avaya last week reported its financial results for fiscal year 2018, which revealed growth in its contact center business. Total...
Premises-Based Communications: It Ain’t Over Till It’s Over
Avaya last week reported its financial results for fiscal year 2018, which revealed growth in its contact center business. Total...
TalkingHeadz Podcast with Joe Manuele of Highfive
The podcast was recorded before the big news that Microsoft was going to adopt the Chromium engine in Edge. So,...
Vidyo Nailing Healthcare
Just about every enterprise comms company claims to have vertical strategies, and invariably those verticals are government, education, and healthcare....
November Quipz
All month it felt like a slow news month, then I wrote the recap. Several big events: re:Invent, OpenTalk, BroadSoft...
Accent Evolves with VoiceONE Connect
Accent Communication Services, an Ohio-based national provider of telecommunications services and solutions, recently launched VoiceONE Connect, a new cloud-based telephony...
Seeking Innovation in Actionable Analytics for EC19
Each year at Enterprise Connect, the Innovation Showcase seeks to identify compelling new solutions within a particular category. At Enterprise...