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Double Your Smartphone Warranty for Free

The Apple iPhone (and most smartphones) comes with a 1 year parts & labor warranty. But if you buy your smartphone using many credit cards, and charge the entire price of the iPhone to your credit card, you may have…

My Thoughts on #MSIgnite 2018

I will, of course, put together a more comprehensive analysis of this event in a research note, but it won’t be my ‘usual few days’ turn around. It’s been back-to-back travel this fall, and Mitel Next is the next event…

Time Doesn't Fly on Airplanes

A lot of work today can be done from anywhere, any time, and from any device. This is result of multiple revolutions, including the Internet, smartphones, and Wi-Fi. But when did connectivity become a requirement? I’ve lived through several stages…

Time Doesn't Fly on Airplanes

A lot of work today can be done from anywhere, any time, and from any device. This is result of multiple revolutions, including the Internet, smartphones, and Wi-Fi. But when did connectivity become a requirement? I’ve lived through several stages…

Video Interview Zeus Kerravala

In this video interview,  Zeus (LinkedIn, Twitter) and I (LinkedIn, Twitter) discuss some of the recent announcements and changes at Cisco Collaboration.

A Few TalkingPointz on Vonage and NewVoiceMedia

Vonage announced it is acquiring NewVoiceMedia (NVM).  It’s a bit surprising, but not out of character. Vonage Holdings Corp. (NYSE :VG ) has entered into an agreement to acquire privately-held NewVoiceMedia, an industry-leading cloud Contact Center-as-a-Service (CCaaS) provider, for an equity…

TalkingHeadz #14 Thuy Ha of the New CenturyLink

In this TalkingHeadz, Evan (Twitter and LinkedIn) and I (Twitter and LinkedIn) discuss the role of electro-mechanical switches in a modern carrier. Also, how CPE (Cloud-Provided Equipment) is changing with Thuy Ha, VP of Voice and Real-Time Services at CenturyLink….

IOS 12 is the least rewarding upgrade, ever

I just upgraded to iOS 12. It’s as boring as Tim Cook. I cannot see anything different or improved…or even changed. It used to be that major upgrades were very exciting. New apps, improvements to the user interface, and countless…

Talking About Teleworking

I took a business trip to Wisconsin and met Sorell Slaymaker at his lakefront office to discuss the teleworking lifestyle. See my related Teleworking post on No Jitter here.

National Service in War and Peace

Forgotten history. Here’s a lightly edited excerpt from “A history of Engineering and Science in the Bell System: National Service in War and Piece (1925-1975)” During World War II, some 2,000 separate projects for the Army, Navy, and National Defense…

The New CenturyLink

CenturyLink held its first, post-L3-merger, analyst event. The new Centurylink is unlike any other company – and that includes CenturyLink 2017 and Level(3). The company hosted a content-filled analyst event, and here’s my initial thoughts. CenturyLinkAR 2018 from Dave Michels…

Slack Frontiers 2018

Slack hosted its second user conference last week, and I was able to attend. This was the first Frontiers, in San Francisco, there’s two more coming up: NYC and London.  The event was well done and provided a good check…

Don't Call Slack a Team Chat App

Slack often gets credit for creating the category of solutions that some of us refer to as “workstream collaboration” or “team chat,” though I don’t recall hearing either of those terms last week at Slack’s annual user conference, Frontiers. Instead,…

Don't Call Slack a Team Chat App

Slack often gets credit for creating the category of solutions that some of us refer to as “workstream collaboration” or “team chat,” though I don’t recall hearing either of those terms last week at Slack’s annual user conference, Frontiers. Instead,…

What’s the fuss about 5G?

From the onset I have been rather cold to the idea of 5G, and I think this sets me into the minority. But my view just hasn’t changed. I keep hearing about how fast 5G is and how you can…

Don’t Call Slack a Team Chat App

Slack showcases its value as a platform at Frontiers user conference.

Home Automation Sucks 3

Have I been unkind to the Home Automation people? Unkind that their programming systems look like they were designed in 1985. Unkind that their devices are incompatible with each other. Unkind that the devices have a real-world range of about…

First Take on #SlackFrontiers

Exciting few days at Slack Frontiers this week. The young company has no intention to cede its workstream leadership to others. Slack is thinking much more broadly than messaging. . . perhaps operating system is more representative of its vision….

Industry Veteran Joe Manuele to Head Highfive

With an eye on enterprise growth, this cloud video startup brings on new leadership.

Real Life Voice SPAM

(This has actually happened to me, last night. This is not theoretical.) We just had the most horrible thing happen to us because of voice SPAMMERS. One of those spammers (presumably from India) who presents themselves as Microsoft Technical Support…