Menu

TalkingHeadz #3 Vonage and Alan Masarek

In this interview, Evan and I chat with Vonage CEO Alan Masarek who evidently doubles as CFO.   A real honor to talk with Vonage as it was one of the pioneers in VoiP. Remember their commercials?

Polycom Gets Less Siris

And acquirer Plantronics is a surprisingly perfect fit.

3 Threats to UC Industry Momentum

A strong market push by Google, an economic downturn, and the rise of mobile UCaaS — if they materialize — could all dampen existing players’ strong prospects.

How to Sue Apple

I got this inquiry: I decided to file my own small claims case against Apple & Tim Cook.  I would love to speak with you for any tips about the Touch Disease case as I am not a technical guy. …

The New, Glorious Earbuds from Plantronics and Jabra

I love a good headset, or is it that I love good headphones? It’s a tough question because the whole sector is converging into a single product: Telephone headset Stereo headphones Bluetooth, mobile headsets Consumer and prosumer headsets Headphones feel…

#EC18 Content and Research

Lots of EC18 content. I sent out the EC18 Research Note to subscribers. It can also be purchased separately here. Recorded a podcast on BCStrategies, I will add the link as soon as they post. I will be participating on a…

Foolish Things We Do: Telecom Contracts

Stop signing 3 year Telecom contracts and paying a premium for Telecom services!  The enterprise Telecom industry is the last industry to get rid of 3-5 year contracts and move to “a pay as you consume” model.  I get better…

TP Research Note: Enterprise Connect #EC18

Enterprise Connect is an event unlike any other. I affectionately refer to it as the busiest week of the year. I attended 42 booked meetings and sessions in five days (Sun-Thurs), and who knows how many ad-hoc conversations between meetings…

TalkingHeadz #2 with Eric Krapf #EC18

Dave and Evan discuss Enterprise Connect 2018 with conference Co-Chair Eric Krapf the week after #EC18.   TalkingHeadz# 2 with Eric Krapf #EC18 from Dave Michels on Vimeo. Podcast Version:

Corruption-Tel

I have long condemned credit card companies because they profit on credit card fraud. They collect 3% fees from retailers on all fraudulent transactions, and then when the charges are disputed they again collect $10 to $25 in service fees…

The Curse of the New HQ (Apple)

I have a personal theory about “Corporate Palaces”. When a company decides that it is time to build a Corporate Palace for themselves, they have peaked and a crash will be within five years, usually sooner. I have 40 years…

The breakup of Ma Bell

Few people know much about the Bell System or if the breaking it up. Most will describe it as busting up a monopoly, and then they just leave it at that. The Bell System was a monopoly since the beginning,…

It is Enterprise Connect Time #EC18

We are hours away from the big event. Here’s a lighter version of my pre-show thoughts from my newsletter. Things to note this year: Industry Vision Addresses: EC will fill the gap between the keynotes and regular sessions with mini-keynotes…

Consolidation Round-up

The business communications industry is evolving fast in terms of technology, but also in the number of vendors and providers competing in this market. There were several major shake-ups that impacted the unified communications (UC) space in 2017. Mitel purchased…

Judges Discuss Innovation Showcase #EC18

The theme for the Innovation Showcase at Enterprise Connect 2018 is Speech. In this video, the judges discuss the selected companies. Innovation Showcase 2018 from Dave Michels on Vimeo.   The companies are: Deepgram Brain — offers freemium transcription services with…

Are You Manually Doing MACs?

New technologies impact the way we approach old problems. For example, We are learning how to grow steaks more efficiently than raising cattle. We are also conquering how to perform [manually intensive] UC and contact center administration without human intervention. Imagine…

February 2018

I’ve always thought February was a light month. After all, it’s the month before the EC news blitz and it’s the shortest month. Now that I’m compiling these Quipz newsletters, I can definitively say a lot happened in February. I’ve…

Innovation Showcase: 6 Picks for Speech Tech

Innovation Showcase: 6 Picks for Speech Tech Learn how speech technologies are fueling the next generation of communications and collaboration solutions from these innovators. Learn how speech technologies are fueling the next generation of communications and collaboration solutions from these…