Enterprise Connect 2018 Preview
In this Industry Buzz Podcast, Jim Burton leads a discussion previewing BCStrategies’ participation at the upcoming Enterprise Connect 2018. Twelve BCStrategies experts are...
Tesla’s Improved Reality Distortion Field
I grow weary of smoke and mirrors. As an engineer I prefer facts over story telling. So Tesla especially bothers...
The Humanity of AI
I recently enjoyed the movie Sully. Spoiler Alert: He lands the plane in the Hudson River. After the crash, or...
Vonage Returns to SaaS Roots with New Business Cloud
Vonage Returns to SaaS Roots with New Business Cloud Vonage Business Cloud is a scalable, next-generation platform delivering a broad...
TalkingHeadz : A Chat with Brian Kardon
It’s here! The first TalkingHeadz video. This is a new “collaboration” with Evan Kirstel where we chat with interesting people....
The Calendar is Stifling Collaboration
It’s the calendar app — not email, not conferencing, not UC, not room systems, not even workstream collaboration apps —...
Can I Opt Out of Omnichannel?
Can I Opt Out of Omnichannel? Contextual routing has its merits, but I’d rather contact center agents get my call...
A Visit to Vonage Labs Part1
Last month I was able to visit Vonage World Headquarters in Holmdel NJ. For those you under 30, Holmdel was...
What Can Possibly Go Wrong? #NetNeutrality
“Strowger, an undertaker, was motivated to invent the automatic telephone exchange after having difficulties with the local telephone operators, one...
Innovation Showcase Deadline Approaching
As you may know, I’ve been known to enjoy a few episodes of Star Trek. Many people don’t realize how...
Post 11, Avaya 2018
There’s been lots of Avaya coverage recently, both here on TalkingPointz and everywhere else. Avaya is the most misunderstood UC...
The Crazy NEC Electrical Code
We’re being driven nuts by the new electrical code that is going into effect. I’ll just share a few examples....
BCStrategies Reaction Following Avaya Engage 2018
In this Industry Buzz podcast, Blair Pleasant leads a discussion about Avaya Engage 2018, with Experts Dave Michels, Dr. Joseph...
Avaya: Success in 2018 and Beyond?
This article presents the author’s views on what Avaya needs to do to ensure success following its emergence from bankruptcy...
January Was Busy!
I just published my Quipz recap for January. It was a very busy month for the enterprise communications. I’d like...
The Importance of Knowing What is Important
I’ve been a corporate executive most of my career. I was one of the lucky ones that made it to...