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The Ghosts in Our Icons

The Ghosts in Our Icons The icons of our modern world sometimes make sense. The icons of our modern world sometimes make sense. Icons play an increasingly important role in our technology-filled world. I recall learning the now-universal symbols for…

The Frickn’ TouchBar

I’m using one of the new MacBook Pro computers with the TouchBar. Apple missed the one thing that I would most like: To have a custom global TouchBar with these functions: Cut Copy Paste Paste Without Formatting Capture Area Capture…

My Avaya FAQ

The only thing interesting in yesterday’s WSJ article on Avaya is the headline: Avaya: How an $8 Billion Tech Buyout Went Wrong. The headline describes an article I’d like to read – for prior to the buyout, Avaya was an…

Twilio’s Jeff Lawson: Building an API Empire

[This interview originally appeared on NoJitter.com on November 14, 2016.] As CEO and co-founder of Twilio, Jeff Lawson has helped propel the idea of communications platform as a service (or, as he likes to call it, “cloud communications platform”) into…

MBA Apple Edition

I am an unfortunate owner of a new Apple MacBook Pro. I have been a huge fan of Apple. I have carried a MacBook Pro laptop for many years. I can even run Windows on it. I have loved Apple…

Cisco’s Subscription Pricing for Premises and Cloud

The collaboration team at Cisco has been working to find solutions that ease the buying decision process and remove some of the barriers typically associated with purchasing a business communications solution.  Upfront costs, complex installations, lengthy deployments and long-term contracts…

Mitel: Digits Away!

Today Mitel announced its intent to divest itself from Mitel Mobility (previously known as Mavenir) which Mitel acquired in April 2015. Mitel decided “to refocus the company exclusively on the Unified Communications and Collaboration (UCC) market.” This news comes just…

Why I Gripe Yet Still Buy Apple

A little over five years ago I switched from Windows to Apple products in my personal life and at work. I did it because I was just exhausted by Windows being so “needy” and buggy. I was traveling more and…

Surface Pro Winning Mac Fans?

There’s a very popular news story this week about the Surface Pro computers winning over Macbook Pro customers. From The Verge Microsoft has been targeting Mac users with its Surface commercials recently, and it appears they might be paying off….

My New MBP Touch-Bar

One of the nice things about my job is that I get to have new things whenever I want them. Despite having pretty much an unlimited budget, I don’t actually tend to upgrade all that much. My old laptop was…

Bold Predictions from the Gartner Data Center Conference

By 2020, 30% of your strategic network suppliers will change.   Your current incremental network strategy will not meet the future needs of your enterprise in the area of digital business.   This plus the other predictions from Gartner show that lots…

RBC Rolls Out Video Banking in Canada

Few industries have experienced as much disruption as the banking industry. Royal Bank (RBC), Canada’s largest bank, is implementing remote video banking to make it easier for its business clients to make banking modern. It sounds trivial, but integrating communications…

What’s a T-Mobile Digit?

What’s a T-Mobile Digit? At first glance the carrier’s new Digits service may look like just another multi-number VoIP app, but it’s much more than that. At first glance the carrier’s new Digits service may look like just another multi-number…

USB-C and the New MacBook Pro

It’s time to start thinking about USB-C. A couple of years ago I wrote about USB-C and I predicted that it would take over and become a major new standard. Its taken a lot longer than I would have guessed,…

How Deep Is Your Video?

How Deep Is Your Video? Today just about every organization has some video engagement, but the level varies widely. Today just about every organization has some video engagement, but the level varies widely. It used to be simple. For decades,…

NEC UNIVERGE BLUE: What’s New, What’s Next?

Simplification is the name of the game with the latest updates to NEC’s UNIVERGE BLUE unified communications as-a-service (UCaaS). The company has been looking at ways to make it easier for channel partners to position, sell and support the cloud-based…

The Long Lines Building

I was in the big Apple last week and was touring the head of legal around. I’m not really an expert on New York City, but he was less so. (Our company is west coast and Asian based.) My associate…

The Trial – Books November

In November I only finished one book – travel, sick, whatever. I was also light on dog walks. However, the book read was my first Kafka Book, The Trial. Kafka blends elements of Hitchcock and Rod Sterling, though he was…

2017 Innovation Showcase: All About IoT

2017 Innovation Showcase: All About IoT The Enterprise Connect 2017 Innovation Showcase will put a spotlight on Internet of Things solutions for the enterprise. The Enterprise Connect 2017 Innovation Showcase will put a spotlight on Internet of Things solutions for…