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Toshiba UCedge 2.5 Extends Usability

Toshiba has made some major enhancements to its UCedge client software that runs on Android and iOS smartphones and tablets, Windows PCs and Mac computers. New Release 2.5 software adds an “Essentials” version that is no additional cost to all…

Keeping Perspective

When we judge policy making, or current regulations we often see things from our own perspective…….only. There seem to be a lot of regulations in telecommunications. In truth, it is one of the least regulated industries. Build a new home…

Wrestling Google for Seamless UC

Google Hangouts is an impressive and frustrating suite of communications. Hangouts was initially launched with Google+, the provider’s inconsequential social network, but was expanded to general Gmail and Google For Work customers in 2013. Hangouts is a suite of communications…

Global ignorance

Forty years ago America lead the world in pretty much every technical area. We had more freedom, we had the best computers, we created all leading software languages and databases. Our phone system was more advanced. But today we are…

CommTech is Hot

It happened. The biggest IPO of the year so far is a company that provides phone and messaging services. The stock soared more than 90% on its first day of trading ($15-$28.97) – a jump of 91% (and that’s not…

UCStrategies Reacts to Microsoft Purchase of LinkedIn

In this Industry Buzz podcast, Simon Dudley leads a conversation with UCStrategies Experts about the announcement that Microsoft will purchase LinkedIn for $26.2 billion. The podcast includes Michael Finneran, Evan Kirstel, Jon Arnold, Blair Pleasant, Dave Michels, Steve Leaden, and Roberta J. Fox.

Opening the iOS Dialer

Last week Apple made several announcements at its developer’s conference and the UC nugget within was the implication that they opened the iPhone dialer. The problem with most UC apps today is they mirror the native dialer in functionality, but the…

Global Cellular Customs

I am always amazed at the reaction of people when I tell them how you buy cell service in other countries. Likewise, people in other countries never believe me when i tell them how we American’s by cell service. In…

Forward Error Correction – Does Your Network Need It?

The majority of SD-WAN implementations are using Forward Error Correction (FEC) to guarantee voice and other critical traffic such as credit card authorizations work well across networks that do not guarantee end-to-end QoS.  While FEC sounds good in theory, real-world…

History of 1+ Dialing

If you grew up on the east coast in a large city you probably think 1+ dialing is weird, or an inconvenience. You never dialed 1 before a “long distance” call. You just dialed the 7 or 10 digit number….

Genband Update

I recently attended Genband Perspectives. Genband provides real-time communications software and solutions for service providers, integrators, and enterprises. I last attended Perspectives in 2014 and a lot has changed – particularly Kandy. Perspectives is an unusual conference because Genband is an unusual…

Update on Genband 2016

Genband provides real-time communications software and solutions for service providers, integrators, and enterprises. Its brand is well known within the industry, but not particularly well with end-users largely because its channel partners use their own brands. I attended their partner event,…

I chat on WeChat

I am biased because I spend a lot of my life in Asia. But it is no wonder to me why WeChat is such a popular messaging service. In Asia I never, ever run into anybody that isn’t on WeChat….

In legacy, we stink

Modern society as a whole doesn’t do legacy well, especially when it comes to technology. Fax. With all the wonders of cell phones and broadband connectivity, businesses still have to support fax in 2016. Migrating away from the public switched…

Back to USA

I’ll be headed back to the good old USA in a few weeks. I spend much of my time in Asia, and I have three overseas “permanent” addresses. I always like getting back to the US. No place makes better…

Why I Don’t Like My Surface Pro

I got my Surface Pro 3 in the Spring of 2014. I ordered it before they were were shipping. Microsoft has done well with these machines. They are very popular and it seems  most people I see with them really…

Alarming Idea for Telecom Dealers #IoT

Do you install and maintain alarm panels? One of the many things that surprises people who look at our IT infrastructure is that we install, own, and maintain our own alarm panels. Alarm panels are a part of the telecom…

NEC Transformation: Ready for Second Century

NEC Transformation: Ready for Second Century UC transformation combines multiple standalone applications (and channels) into a unique, integrated IT portfolio. UC transformation combines multiple standalone applications (and channels) into a unique, integrated IT portfolio. Most UC briefings now include the…

Alarming Idea for Telecom Vendors #IOT

Whenever I meet with a telecom manufacturer, one of my first questions is why they don’t get into the alarm business as an add-on. I have never heard a good reason why not. The alarm panel industry is a sitting…

Cisco’s Secret Spark

Cisco’s Secret Spark In a whitepaper published today, Cisco reveals its unique approach to giving Spark a way to search content it can’t see. In a whitepaper published today, Cisco reveals its unique approach to giving Spark a way to…