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BroadSoft Fixes Project Tempo

Last Fall BroadSoft announced a slick new concept called Project Tempo. It was a collection of APIs that made the BroadSoft UC experience much more useful. What many people don’t realize that that APIs are actually more useful than clients….

Books May 2016: Undeniable + 2

My May reading list had these three books: Undeniable by Bill Nye the Science Guy. Nye decided to write this book after debating evolution vs. creationism. This is an excellent book that exceeded my expectations. Man’s understanding of evolution has significantly…

Seeing the Forest wo Getting Lost

I’m always surprised to see how willing many people are to suspend reality when making critical thinking. I can’t count how many committees have I sat through with a hideously flawed idea. It isn’t that I am opposed to people…

Newz Snippets Spring-2016

Sometimes being succinct, yet thorough, and presenting details without fluff and hype is refreshing. Here, we round-up recent advancements around business telephony and unified communications products and services – in a brief, quick-take type of format. Read about some of…

Metaswitch’s SVP Marketing on Helping Network Operators Succeed in UCC

At the Metaswitch Forum 2016 in Scottsdale, AZ, Blair Pleasant spoke with Metaswitch’s Senior VP of Marketing, Steve Gleave, about what’s new at Metaswitch and the changes taking place in the overall market.

Cisco Meraki Jumps into Telphony with MC74

It looks like Cisco is going to take another crack at SMB telephony, but this time it’s not from the Cisco Collaboration unit. It’s from Cisco golden-child Meraki. Before getting into the Meraki MC74 a few words about internal competition. Internal…

NEC’s IT Advantage

In this Industry Buzz podcast, the UCStrategies Experts discuss the recently held NEC Advantage conference, at which several members of the team were in attendance. Dave Michels moderates, and is joined by Jon Arnold, JR Simmons, Steve Leaden, Michael Finneran, Dr. Joseph Williams and Phil…

NEC’s IT Advantage

In this Industry Buzz podcast, the UCStrategies Experts discuss the recently held NEC Advantage conference, at which several members of the team were in attendance. Dave Michels moderates, and is joined by Jon Arnold, JR Simmons, Steve Leaden, Michael Finneran, Dr. Joseph Williams and Phil Edholm.

Alexa Why?

Alexa Why? The future holds potential for an enterprise, speech-enabled virtual assistant platform like Amazon’s Alexa, but the technology needs lots of maturing. The future holds potential for an enterprise, speech-enabled virtual assistant platform like Amazon’s Alexa, but the technology…

Adaptive Codecs – Good for Users, Bad for Networks

The Quality of Experience (QoE) for cloud based, team collaboration tools is poor for many enterprise users. This needs to change! Network managers have the responsibility of a providing a high performance and reliable network for the enterprise, but have…

Underdog and the Future of Addictive Communications

Like me, I am sure you’ve seen articles and news stories about how the old Jetsons cartoons predicted the future. Off the top of my head, I can think of: Robot vacuums (can you say Roomba?) Flat screen TVs Tanning…

For Chatbot Press 1

Chatbots are the new IVR. That is chatbots are a technology that will transition from promising to imprisoning. I’m not against chatbots. They are a very clever evolution of the auto attendant. They have lots of great applications from helping…

UCaaS and CPaaS Merging

Once upon a time there were two totally separate industries: unified communications as a service (UCaaS), the application; and communications platform as a service (CPaaS), the platform. But the distinction between these services is getting fuzzy.

Avaya Considers Asset Sale

The newly formed Zang communications platform-as-a-service subsidiary would be easy to parcel out.

Avaya Considers Asset Sale

The newly formed Zang communications platform-as-a-service subsidiary would be easy to parcel out.

John Oliver Reads TalkingPointz

I must conclude that John Oliver of HBO’s Last Week Tonight reads TalkingPointz. What other conclusion can be made? He recently did a segment on some serious shortfalls with our 911 system – all of which here identified by Colin…

What’s All this IoT Jibberish

I keep hearing about the Internet of Things. I don’t really know what that is. The name doesn’t sound too exciting. If it is just putting a cellular modem into something, then it is exciting. Who coined this name “Internet…

Busted the iPad Thief

There is a way that you can probably locate your new iPad IOS device, even if it is stolen and the SIM is removed. iPad thieves have learned that they first thing they need to do is look for and…

Cloud UC and Contact Center Rising

Joint UC and contact center services can increase system flexibility and improve internal collaboration.

Cloud UC and Contact Center Rising

Joint UC and contact center services can increase system flexibility and improve internal collaboration.