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The Fallacy of Bimodal IT

More often than not, this two-pronged approach is nothing more than permission to mess things up. More is needed.

The Fallacy of Bimodal IT

More often than not, this two-pronged approach is nothing more than permission to mess things up. More is needed.

IPv6 is Tactical, NDN is Strategic

Enterprises should limit their investment in IPv6 and see it as a tactical protocol that will be displaced by Named Data Networking (NDN). My last assignment with the National Science Foundation in 1996 was IPv6.  Even 20 years ago, we…

Jon Rauschenberger of Clarity Discusses New Integration with Facebook Messenger

In this podcast, Clarity CTO Jon Rauschenberger of Clarity talks about the new integration as well as the initial customer and use case, and how Clarity supports hybrid environments and where it is going with Office 365.

Wrong 911

Imagine you have just been in a serious automobile accident. Your car has been T-Boned and is totaled. Your wife is injured and needs emergency medical care. You call 911 and they cannot locate you. They don’t know where you…

Sorell Departs Gartner

After about 2.5 years Sorell Slaymaker decided to swipe left on Gartner. Many don’t realize how well UC analysts get to know each other. Personally I attend a conference about once a month. I’m a bit of an introvert, but Sorell…

Google Search is Obsolete

Internet web searching still uses what is basically 1990s full-text searching technology. It’s time for an update. 1990s technology took every word in a search query and tossed out noise words like “of” and “the”. It then had a list…

The Role of Customer Engagement in the Contact Center

In this Industry Buzz podcast, Blair Pleasant moderates a conversation about changes in customer care and the contact center, and the growing significance of the customer experience. Blair is joined by UCStrategies Experts Don Van Doren, Roberta Fox, Jon Arnold, Phil Edholm, Evan Kirstel, Steve…

Google Fi is Faux

I get asked quite a lot about Google FI. Google FI is a phone service where you pay $10 per gigabyte. This rate is effectively pro-rated into partial gigabytes. The great thing is that you can use your data in…

Despite the Cloud, Part II

Business communications manufacturers are putting a lot of R&D into building out their cloud unified communications (UC) offers. Their commitment to “cloud” is strong, and for good reason as we witness the continued migration from traditional on-premises telephony and UC…

UCStrategies Reflects on Enterprise Connect 2016

UCStrategies’ Marty Parker was not able to attend Enterprise Connect this year, so he interviewed the UCStrategies Experts to find out what he missed. In this Industry Buzz podcast, Marty hears from Experts Jim Burton, Michael Finneran, Evan Kirstel, Dave Michels, Dave Stein, Blair Pleasant, JR…

The Big Zang Theory

A theory regarding the Zang Universe.   During his keynote at Enterprise Connect, SVP of Engagement Platforms Gary Barnett referred to Communications Platform as a Service (CPaaS) as a “hyper-growth” market that represents a $7.5 billion opportunity. His next announcement…

Live From Enterprise Connect 2016: Scott Velting of AT&T

From Enterprise Connect 2016 in Orlando, John Furrier, Founder and Co-CEO, SiliconANGLE Media, and Peter Santeusanio, CTO of UCStrategies, interview Scott Velting, Executive Director, Enterprise Cloud Communications, AT&T.

Cellular Net of Things (CNoT)

You know that I think that cellular companies are, by and large, ineptly managed. The entire industry seems to be firmly in the control of MBAs and financiers. And, you know that I don’t hold them in high regard. If…

Mitolycom: Blabbing About Potential Merger of Mitel and Polycom.

Zeus Kerravala and I hosted a Blab on the potential merger of Mitel and Polycom. Still unsure about this Blab thing, but it is indeed fun. Simon Dudley joined in and we had a good conversation about this possibility and/or…

A Modality with No Name

The biggest thing to happen to UC has no intent to wait for a proper name — workstream messaging changes everything.

Microsoft Grooms Skype for Business for Rooms

Creates new initiative to video-enable conference rooms, pulls in Logitech and Polycom as initial partners.

Similarities and Differences in Rowan and Zig Keynotes #EC16

I find it interesting how similar and dissimilar the Microsoft and Cisco keynotes were at Enterprise Connect 2016. The two tech giants have overlapping messages and visions with entirely different approaches; visions and objectives. Both spokesmen are pros and they…

Enterprise Connect 2016

Download this free 2Pager on the industry event of the year.  Bottom line – this industry is changing – the solutions, value props, and the vendors – and that’s a good thing. I think the big themes this year were…

Why Companies Like Verizon Buy Companies Like AOL

Ever since Verizon sold off most of their towers and then used the money to buy AOL (yes, really!) I have been trying to understand why. I was talking with the CFO in a large company that is a friend…