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Books Jan 2016

Books I completed this month. Under the Banner of Heaven: This is my second Krakauer book. The first was “Into Thin Air” which retells a disastrous year on Everest. “Under the Banner of Heaven” is also documentary style, but instead of Everest…

The Stupid Debate Over Encryption

There is a lot of unnecessary debate about encryption and national security. This is a silly, useless debate. I think we have seen in the Paris bombings and in many other attacks that messages were exchanged in clear text via SMS….

Revertive Dialing – History

We all know about pulse dialing and DTMF (Touch-Tone) dialing. Both of these are used between Central Offices to place calls. In addition, inter-Central Office calls would use SF and MF signaling. MF and SF dominated from the 1970s until…

Reflections on the Unify Global Analyst Conference

In this Industry Buzz podcast, the UCStrategies Experts discuss the recent Unify Global Analyst Conference. Blair Pleasant moderates the conversation, with Experts Steve Leaden, Dave Stein, Dave Michels, Jon Arnold, Dr. Joseph Williams, Marty Parker, and Phil Edholm.

Unify is Back #UnifyCO16

In the classic Animal Crackers movie by the Marx Brothers Groucho sings: “Hello, I must be going, I cannot stay, I came to say, I must be going. I’m glad I came, but just the same, I must be going.”…

NEC’s Path to the Cloud

Jay Krauser, Director, Business Development Cloud Services for NEC, speaks with UCStrategies’ Jim Burton about NEC’s move into cloud communications and the value of stability.

NEC’s Path to the Cloud

Jay Krauser, Director, Business Development Cloud Services for NEC, speaks with UCStrategies’ Jim Burton about NEC’s move into cloud communications and the value of stability.

Toshiba Updates IPedge with 1.7 Release

Toshiba America Information Systems Inc., Telecommunication Systems Division introduces new software for its IPedge IP-based communications solution that targets organizations with as few as four users to as many as 1,000 users at a single location. The new Release 1.7…

Avaya Plays Sports

Most sports sponsorships are little more than advertising. There’s no doubt that some goodwill is generated from Avaya’s sponsorship of the stadium where the San Jose Earthquakes play in California. But the real game is practice development. Avaya saw a win-win opportunity: the venue operators needed new technologies – contact centers, networking, and new applications – and Avaya wanted to transition from a product orientation to a solution focus. It’s part of Avaya’s larger transition from equipment provider to solution provider.

Let’s Nationalize Cellular Airwaves

If I were to suggest we privatize and sell off Yellowstone Park there would be mass outrage. If I suggested selling off the national highway system, or selling rivers, or privatize road maintenance I think we would all agree this is…

State of Unify (Atos)

Unify hosted an analyst and consultant outreach event in January 2016. This TalkigPointz 2Pager offers a high-level summary of the two-day event along with some opinion.  Additional notes: As I reflect back upon the event, two things really stand out. Unify…

Would You Like to Go Out With Me?

I’m not looking for a date, just a reason to go out. I don’t get out much anymore – at least when I’m not traveling. Going out was something that once seemed normal. Now it’s kind of odd, and sometimes…

Talkz Show #2

Kevin and I continue discussing current news and opinions. In this recording we discuss: Endpoints and Security by Ranjeet Vidwans on No Jitter. Confessions of a Casual Collaborator  byBrian Riggs on NoJitter Vertically Integrating for UC Success: The Weave Way by…

Talkz Time #2

Dave Michels (TalkingPointz) and Kevin Kieller (Enable UC) discuss several year recent posts on enterprise communications.

Free UCaaS?

I have plenty of reasons to think providers may one day offer UC as a freemium service.

The First Cordless Phone

The first cordless phone ever built and publicly demonstrated wasn’t developed by Bell Laboratories. It was a fun little side project done by Pacific Northwest Bell (PNB) for the 1962 world’s fair. PNB was a maverick of a Bell Operating…

The Unknown Early IVR

I built one of the first phone menu systems ever. The year was 1976 and as a college sophomore project I built a system that would let callers dial extensions and menus. A simple answering machine would answer and play…

Creative Thinking

I am surprised by how difficult big companies find creative thinking. I love T-Mobile because they think out of the box. I loved Steve Jobs because he was creative. Bill Gates wasn’t all that creative, but he was very quick…

Travel Thoughts

I typically have about 2-3 trips a month and have a good and efficient routine. At least I thought so. I made some stupid mistakes (and lost some items) on my recent trip to S. America, so perhaps my success…

ThinkingPhones Expands Services

ThinkingPhones, a Unified Communications as a Service (UCaaS) provider based in Cambridge, Massachusetts, is expanding on multiple fronts. The company has grown to 720 employees due to both internal hiring and acquisitions (more on these below) and is gaining traction…