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ShoreTel Connects Premises and Cloud

ShoreTel has begun the phased rollout of its newly developed platform, ShoreTel Connect, which will function as a common platform for cloud, on-premises and hybrid deployments. ShoreTel describes the new solution as a “monumental” release that blends the best of…

The Skype that I Wanted

Colin here. Five years ago everybody used Skype. I used it many times a day to call my contacts across the world. I was starting to use Skype for local phone calls, too. Skype was destined to be my device-independent…

Verizon’s Network is Soooo Slow

Maybe you noticed that I don’t hold Verizon in high regard. We’re all entitled to our opinions. But I would like to demonstrate with FACTS that Verizon’s network sucks. It’s not just my opinion. I have proof. The image below…

Zooming into Video

I forgot that I made a stupid New Year’s resolution about being more positive, so let me do that in this post. First, let me talk about Polycom. Last week Polycom unveiled the “Workplace of the Future.” Some felt I…

Waiting for an Interesting Desktop OS

The recent MacOS updates have been mostly cosmetic. The user interface was back to the 1980s look, having shucked every hint of buttons that look like buttons and any 3D effects. (I liked the 3D buttons!) Apple’s Yosemite seems to…

Recommended Cellular Rates

Let me throw out how I would price service if I was the Wireless Product manager: Charges would have two parts: A charge for every connected device. A charge for data usage. The charge to connect a device would be…

Elliott Management Plots Polycom, Mitel Merger

This ‘activist investor’ discloses its stakes in each company, suggests a merger would be wise.

3CX Finds its Hybrid Cloud

3CX announces a new version of its Microsoft Windows-based software PBX, 3CX Phone System for Windows. Version 14 includes a number of improvements for users and administrators, but primarily, the new release introduces a wholesale hosted/cloud offer for 3CX channel…

It Starts with Diminishing iPad Sales

The Apple iPad is a product with steadily declining sales numbers. This seems to mystify industry analysts and Apple alike. Tim Cook reportedly has said: “It is what it is.” I regard Tim Cook as a bureaucrat. He is politically…

8×8 Attracting Enterprise Customers

With the switch to 8×8, Regus intends to offer its customers enhanced communication services such as mobility, multi-channel communications, and presence enabled directories. 8×8’s Virtual Office includes Switchboard Pro which enables Regus attendants to properly identify and route calls.

Evernote and Cisco?

The story and predicament of Evernote is fascinating. The company should have gone out of business long before – and almost has several times. It was way ahead of it’s time. Evernote is one of my essential applications. I use…

Chippy the Credit Card is a Fraud

The law now requires all banks and all retailers to have installed credit card chip readers. We have completed the conversion and credit card fraud is a thing of the past. What? You don’t have chip cards yet? And, your…

Ender’s Post

This is probably the scariest post I have ever made. I was speaking with one of the service men who was in our armed forces. I asked him how much he pondered the various conflicts that we were in from…

Chippy the Credit Card

As of today all merchants are required to accept chip-based credit cards and all banks are required to have issued them. Don’t hold your breath. Many banks haven’t issued them yet, and most merchants don’t have the terminals. More than half…