ShoreTel’s Next Act?
Over the past few years ShoreTel has gone through the largest transformation of all UC companies. Don Joos was named CEO...
Workstream Communications and Collaboration
The transition from voice to UC was the first show. The next show is UC to WCC. Workstream Communications and...
UCStrategies Reviews Gartner Magic Quadrant for Unified Communications
In this Industry Buzz podcast, Marty Parker moderates a discussion about the Gartner Magic Quadrant for Unified Communications (2015). UCStrategies Experts participating include Art Rosenberg, Dr. Joseph Williams, Kevin Kieller, Phil Edholm, Michael Finneran, Jon Arnold, Dave Michels, Steve Leaden, Roberta Fox, and J.R. Simmons.
‘WCC’ Makes Communications Strategic Again
UC, messaging, and content together comprise a workstream, and that becomes a place where work gets done.
Conversation with Don Joos of ShoreTel
In this Executive Insights podcast, Jim Burton of UCStrategies sits down with Don Joos, CEO of ShoreTel. Discussion topics include...
Conversation with Don Joos of ShoreTel
In this Executive Insights podcast, Jim Burton of UCStrategies sits down with Don Joos, CEO of ShoreTel. Discussion topics include the recent rollout of ShoreTel Connect, and a new channel program set to debut October 1.
The OS for the Enterprise
Back in the days when I had the Director of IT title, the OS discussion was relatively limited. Windows. But...
I Want Cable-Pull Royalties
I have met so many creative people in my career. P{people who come up with ingenious solutions to problems. People...
Watching Success at Apple
I hold a very different view of why Apple was so successful from that of most people. If my view...
Interacting with Interactive’s Don Brown
[This interview first appeared on NoJitter on July 16, 2015] Dr. Don Brown, CEO of Interactive Intelligence, is a serial...
Cellular Merger Madness
I was genuinely surprised when AT&T saw the answer to its service problems being to spend $50 Billion acquiring Direct TV....
A Video on Enterprise Group Video
Gartner recently published a Magic Quadrant on Group Video Systems. The opinions of other analysts are one of my favorite...
Make IVRs Less Hated
“Thanks for calling. Your call is very important to us. We are experiencing unusually high call volumes. Our menus have...
Connecting the World with Solar
We are in the telecommunications field. We can save the planet more effectively than nearly any other industry. Stop commuting....
Experts Discuss UC Security
In this Industry Buzz podcast, the UCStrategies Experts discuss UC security. Dave Michels moderates the discussion, and is joined by Experts Marty Parker, Phil Edholm, Michael Finneran, Blair Pleasant, and Kevin Kieller.
Simplified Pricing from Verizon Wireless
Tomorrow (August 13/2015), Verizon institutes new simplified pricing. You start by paying $20 if your device can make phone calls,...
Metaswitch Customers Discuss the Cloud
At the Metaswitch Symposium in Nashville, Tennessee, recently, I had a chance to speak with several of Metaswitch’s customers/partners, including Ray Napoletano of Saddleback Communications/ReInvent Telecom and Chris Alberding, FairPoint Communications.
SIP Trunks to Reduce the Cost of Cellular
Verizon Enterprise Solutions today announced Wireless Connected VoIP. The new service eliminates per-minute usage charges on calls placed over the carrier’s US IP trunks to any of its wireless subscribers. While free cellular calls between subscribers on the same carrier are common, Wireless Connected VoIP extends the “on-net” benefit to enterprise wired connections.
Life in Real-Time
There’s a popular fable about a woman that cuts the ends off the roast before putting it in the oven....
Is There Really a Market for UC in the SMB Space?
In this Industry Buzz podcast, Jon Arnold moderates a discussion with the UCStrategies Experts about new SMB research co-sponsored by Metaswitch Networks and Edgewater Networks, which was also the focus of his recent article, New Research - What SMBs Think About UC. Joining Jon are Experts Marty Parker, Roberta J. Fox, Art Rosenberg, Blair Pleasant, Dave Michels, Phil Edholm, Kevin Kieller, Dr. Joseph Williams, and Steve Leaden.
Why is Google So Stupid
Fifteen years ago, the state of the art of full-text searching was word proximity based searching. You hand the search...
The Next UC Storm Is Brewing
As UC vendors consider how to achieve competitive advantage while enterprises become increasingly collaborative, watch for market turbulence ahead.
Global Climate Change
I have no position regarding global climate change. I just don’t know what the truth is. OK, I am certain...