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The Bankers Should not be Allowed to run Verizon

The bankers should not be allowed to run Verizon…or even banks for that matter. Verizon has for most of its existence had a great cellular network. It’s been reliable, drop-call free, and fast. But recently this has all changed. Verizon…

Avaya Acquires Esna

The company gains a respected cloud integration platform, solidifies its strategy of facilitating communications-enablement of business processes and applications.

Where is SIP2

It’s hard to pick the one thing that makes SIP so bad. There are so many little things to choose from. But I suppose my choice is the lack of any management of the media stream routing. We all know SIP…

2Pager Posted on Cisco-Tropo

The first time I met Jonathan Taylor was soon after the announcement of Voxeo Labs. Taylor founded Voxeo (now acquired by Aspect) and feared that its growth and operations were potentially distracting Voxeo from ongoing innovation. Voxeo Labs later became Tropo –…

Cisco to Acquire Tropo

On May 7, Cisco posted the following to its blog. Cisco has been on a mission to make collaboration super-simple. From our video devices that require no user’s manual, to our cameras that sense and automatically adjust when the speaker…

UCStrategies on Microsoft Ignite

In this Industry Buzz podcast, Jim Burton moderates a conversation about Microsoft Ignite, with UC Experts Blair Pleasant, Michael Finneran, Marty Parker, Steve Leaden, Don Van Doren, Phil Edholm, Dave Michels, and Kevin Kieller.

UCaaS + Google Apps

Perhaps the biggest mystery in the world is why Google doesn’t add enterprise-class voice solutions to its UC portfolio. I don’t have that answer, but solutions are appearing from partners. Last week Vonage acquired gUnify which offers a very strong…

UC Should Embrace Climate Change

There is no such thing as “Global Warming.” It is called “climate change,” and unfortunately it is a political hot potato. It shouldn’t be, but this positions on the issue seems to fall along party lines. Most businesses avoid taking…

Is the UC Industry the Next Novell?

Microsoft is aligning its resources with the aim of creating a compelling offer that will secure its IT dominance for years to come — perhaps to the demise of UC competitors.

Verizon: Can you VoIP Me Now?

Colin Here. I often write that Cell phone companies are models of bad management, greed, and technical ineptitude. Verizon’s new VoLTE is a perfect example.If you are using VOIP and a SIP phone app on your smartphone you know that…

UCStrategies Reviews Gartner Magic Quadrant for Midsize Enterprises

Gartner released its first Magic Quadrant for Unified Communications for Midsize Enterprises, North America. In this Industry Buzz podcast, Dave Michels moderates a discussion about the report, with UCStrategies Experts Kevin Kieller, Roberta J. Fox, Steve Leaden, and Dave Stein.

Returned My Apple Watch

Colin here. I was one of the first people to get an Apple Watch. Not surprising since I have an iPhone 6 plus, use a retina MacBook Pro, and my office has a 27” iMac with a 5K display. I’m…

The Smartphone Becomes a SMARTphone

What we mean by “mobility” continues to change (or move). What is most fascinating is how the smartphone is enabling totally new approaches to old problems. SMART took an entirely new approach with dry-erase whiteboards.

Verizon Buys AOL

Verizon is acquiring AOL. Yes, THE AOL that is famous for still having over a million $20 a month accounts that use dial-up Internet access. It’s the perfect strategic fit for them, and the moment I heard about this merger…

2Pager Freemium Research

Did you know ‘freemium’ isn’t in the dictionary? One of those words that most of us know and use, but there’s some ambiguity about what it means, though not so much within IT circles. Many associate Freemium with consumer services – the old…

ShoreTel One

There is a lot of talk about how radical things are changing. Many UC vendors insist that they can facilitate transformation. But, it’s ShoreTel that is undergoing a radical transformation itself. In the past two years, the company has undertaken…

Things Have Changed to the Letter

Can you imagine the CEO of the world’s largest corporation reading and personally responding to every single letter sent to him by the public? OK, well, if it was Steve Jobs, perhaps at least on occasion. In 1980 the Bell…

UCStrategies Reviews ShoreTel One Partner Conference

In this Industry Buzz podcast, the UCStrategies Experts discuss the 2015 ShoreTel One Partner Conference, held in Orlando, April 29-May 1. The conversation is moderated by Blair Pleasant, with Experts Melissa Swartz, J.R. Simmons, and Dave Michels.

Discovering Battlestar

I am not sure how, but I completely missed the re-imagining of the series Battlestar Galactica (BSG) in 2003.  None of my potential excuses make sense – Trek TNG was well done and over, I am sure I had a DVR in 03…nothing adds…

Time to ReThink SIP

One true lacking of the SIP design is that it has a rather unfortunate division of labor between the phone and the switch that it is registered to. As a result, some features are partially implemented in the phone (like…