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Addressing the Problem With Email, At Long Last

Email, as ever, remains as problematic as it is necessary in the workplace — but hope is in the offing in the form of several new approaches.

Selecting a Wireless Carrier

Colin here. A lot has changed with the pricing plans of the wireless carriers recently. It’s almost hard to keep up with them. So I will help. Let’s say you are a family with either 2 or 4 phones. Here…

Gift Idea: Head PHONES

Remember when it was only DJs that wore headphones? (what’s a DJ?) Of course I totally get it – I wear headphones everyday myself. I wear a headset at my desk (Plantronics and Jabra – 2 phones), the BackBeat Go…

Next-gen WLAN and Hybrid SDN for Lync is NOW

In this Executive Insights Podcast, UCStrategies’ Jim Burton continues the conversation about HP’s Software Defined Networking (SDN) innovation with Manfred Arndt, Chief Technologist for UC&C and Mobility at HP. Almost a year later, HP brings into discussion new SDN content: Lync QoS…

Next-gen WLAN and Hybrid SDN for Lync is NOW

In this Executive Insights Podcast, UCStrategies’ Jim Burton continues the conversation about HP’s Software Defined Networking (SDN) innovation with Manfred Arndt, Chief Technologist for UC&C and Mobility at HP. Almost a year later, HP brings into discussion new SDN content: Lync QoS optimization for next-gen WLANs, and “how to” information for those interested in leveraging this SDN innovation in their existing networks.

ESI: “We Make it Easy to Communicate”

In this Executive Insights podcast, UCStrategies’ Jim Burton is joined by George Platt, CEO and President of ESI. The company started out 28 years ago as an OEM provider of voice messaging, and today develops business communications products targeted to businesses of all sizes.

ESI: “We Make it Easy to Communicate”

In this Executive Insights podcast, UCStrategies’ Jim Burton is joined by George Platt, CEO and President of ESI. The company started out 28 years ago as an OEM provider of voice messaging, and today develops business communications products targeted to businesses of all…

Who the heck is Crown Castle?

Colin here. T-Mobile has sold off all of their towers to Crown Castle for $2.4 Billion. AT&T Sold their towers to Crown Castle for $5 Billion. Now, Verizon wants to sell their towers to Crown Castle for $6 Billion. Think…

Not The Ansible You Are Looking For

In case you’ve been in a coma, Unify launched Circuit last month. Circuit is the manifestation of Ansible, announced by Siemens Enterprise Communications in the summer of 2013. Confused? Let me try again: The CEO and CCO/CMO of Siemens Enterprise…

Why Unified Messaging Matters

Unified messaging extends well beyond voice mail and your e-mail Inbox.

Is the FBI Putting the Cart Before the Horse?

Colin here. The FBI has verbally attacked Apple because Apple’s products are relatively secure. The director has even stated that Apple is allowing users to “place themselves beyond the law.” The FBI’s thinking reminds me of the very reason that…

T-Mobile’s WiFi Calling…Pennies from Heaven

The T-Mobile WiFi calling feature came to iPhone users with the iPhone 6. It’s actually a well-refined feature that has been on the T-Mobile network for years, and this seasoned and stable feature shows refinement. Our experience with Verizon Advanced…

Vonage Expands UCaaS Portfolio

Vonage has a new CEO, a fresh acquisition, and a real determination to push further into the business market via UCaaS.

Verizon is Messed Up

Colin Here. Verizon is a seriously deranged and inept bureaucracy in my opinion. Well, really, so is AT&T, but historically Verizon has had a markedly better network and better customer service. It’s all gotten comical at Verizon. On my Verizon…

Google Inbox for Gmail

Lots of companies are on a mission to find a new way to work – including Google and thus the new email interface called Inbox (for Gmail). Email in general needs a radical re-invention. It’s a hodgepodge of content that…

TD LTE

Colin here. One of the more unfortunate cell phone compatibility issues were going to have to live with for the next decade is TD-LTE. It is the “TD” part that makes it different. The world came very close to having…

Verizon VoLTE: Terrible, Horrible, Awful

Verizon’s voice quality on their CDMA is the worst of all major carriers in the US. This 20 year old waveform compression technique has long been obsolete and gives voice an under-water gurgling or warbling sound. It lacks high frequencies….

Defective by Design – Verizon Customer Service

Colin here. So, you find that you have been over-billed and you can’t work it out with the Customer Service representative. There is clearly an error, but your choice is either to pay it anyway or to start a dispute….

Out of Office Responders

I have stated many times that out of office responders are nonsensical, at least in name. Not long ago – a decade or so – being out of the office was the same as being dead. Inter-office envelopes stood unopened….

Switch.co Intends to Complete Google Apps

Integrating unified communications into the Google Apps experience sounds great, but UCaaS providers like Switch.co have their work cut out for them.