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A Few Thoughts on Hangouts

I’ve said before that Google isn’t that serious about enterprise communications. My main proof point was the bungling of the Google Voice opportunity. I’ve been using Google Apps from nearly the beginning. Although not as robust as Microsoft Office, it…

Next-Gen Cellular Voice

Colin here. What is the future of voice and cellular?I believe that HotSpot 2.0 and VoLTE are the most profound trends in cellular in the 3~5 year horizon. HotSpot 2.0 means coverage in homes and offices transitions to nearby WiFi…

UCStrategies Reaction: Apple – IBM Partnership

In this Industry Buzz podcast, the UCStrategies Experts offer first takes on the recently announced Apple – IBM Partnership, and what it may mean for the rest of the industry. Michael Finneran moderates the discussion with Experts Marty Parker, Steve Leaden, Dave Michels, Art Rosenberg, Phil Edholm, and Don Van Doren.

Post Wainhouse Summit Post

Last week was the Wainhouse UC&C Summit in Santa Clara, CA. The Wainhouse Bulletin has information on the sessions, so I thought I would share a few observations on matters from off the stage. First off, location. The event was located…

Good Vibrations at Avaya

While in Santa Clara for the recent Wainhouse UCC Summit, I managed to connect with some peeps at Avaya World Headquarters, and was pleasantly surprised with the vibe. Good Vibrations. Avaya’s had a tough run – they were behind the…

Will UC Dealers Exist in a Cloudy World?

The cloud represents the biggest threat to the traditional channel, and at the most risk are VARs that service small and medium businesses.

Cloud-First Manifesto

Putting a premises-based UC solution in a data center and selling services per user per month appears to be a viable business model – at least for now.

2 Things Interactive Nailed with PureCloud

In June, Interactive Intelligence announced PureCloud, its new cloud-based communications, collaboration and customer engagement suite. Many people already associate Interactive as a cloud company because of its early mover success with hosted contact center services. With PureCloud, the company is…

UC – Supporting Initiatives in the Public Sector

In this Industry Buzz podcast, the UCStrategies Experts discuss ways unified communications is used by both public and private sector enterprises to pursue social policy. Topics include remote workers, enabling the disabled, and healthcare. Marty Parke…

Cellular Maddness

For the past several years AT&T and Verizon have been like UPS and FedEx: copying each other’s pricing structures to the penny. (“Not oligopolistic says the US Supreme Court.”). But this year things are very different. The major  carriers have broken…

Please Adjust Your Vidyo

Friday’s announcement by Vidyo reveals the company is executing on its original vision, the Internet of Things – sort of.

5G Coming to a Pocket Near You

Colin here with a news flash: Cellular 5G is coming! [Sound effect of tires screeching] What does this new, profound breakthrough technology mean to us? How will it change our world? OK, let’s talk about 5G for a moment because…

My Shocking Thoughts

I know Steve Jobs was legendary and of course worthy of our deepest respect, but he did make a few mistakes. Most of his mistakes, like the Apple Newton, are dismissed as ahead of their time. But he made one…

UC Implications of Mary Meeker’s “Internet Trends 2014” Presentation

In this Industry Buzz podcast, Dave Michels, moderates a discussion about the UC implications of Mary Meeker’s recent presentation at the inaugural Code Conference titled, “Internet Trends 2014.” The podcast includes UCStrategies Experts Don Van Doren,…

Post-PC UC

Two separate transitions are occurring that, when together, create a dilemma. The first is the shift from hard phones to softphones. The other is a shift away from traditional desktop computers.

D Players and Managers

Colin here. I read Dave’s post about purging D-players (Improving Your Hand) from your IT organization. I could not have agreed more. I have risen from the ranks from the lowest-most position to HR director and I have seen from every level…

Another Box Bites the Dust

Colin here. For as long as I can remember we have operated our own eMail servers. They are the sacred-ist of institutions in out IT department. You know from my other postings that I am on a campeign to get…