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Calling Back to 1913

Colin here. In 1913 the Bell System entered into an historic anti-trust settlement known as the Kingsbury Commitment. It would be good to consider imposing this same commitment today. The Kingsbury commitment mandated that the Bell System had to interconnect…

CCaaS Coming to a Center Near You

As with most things in life, technology adoption has bell curves too. Typically you got your advanced use cases on one end, and your simple use cases on the other – and most folks somewhere in the middle.  Historically, with contact…

BackBeat GO2 Headsets

At the recent UCSummit conference I got a pair of BackBeat Go 2 Wireless Earbuds from Plantronics. I found them impressive – music first yet acceptable for telephony bluetooth headsets. They are stereo for music or spatial audio, or monaural with…

OVCC: Addressing Barriers to B2B Video Adoption

In this Executive Insights podcast, UCStrategies’ Jim Burton is joined by Christine Howley of Verizon, Marketing Committee chair of the Open Visual Communications Consortium (OVCC). Founded in October 2011, the OVCC’s mission is to enable an environment with simple, anywhere, anytime, any party video communications.

Seeing the Doc

iPSTN

Apple users are familiar with FaceTime. It is Apple’s proprietary VOIP service. You can make voice or video calls between iOS devices. What is nice about FaceTime is that it works over cellular and Wi-Fi transparently. The handoff between Wi-Fi…

Wanted SVP of Sales

John Delozier, SVP of Sales at ArrowS3, has left the building. I last saw John in January at the ArrowS3 National Sales Conference, and he was quite literally carrying the ArrowS3 UC torch. John’s been hawking Avaya gear and services…

Spatial Audio: What You Don’t Hear

Dolby, and a few others, think that the next big conferencing improvement will be spatial audio. Here, each participant gets a unique “space” during the call. On most audio calls, you have to determine the speaker based on the sound of their voice – with spatial audo you get a location as well. This is made possible with a stereo headset.

Proposal For Increasing Telnos

Sometime before 2040 we will run out of phone numbers. We’ll be out of area codes, out of prefixes, and out of pretty much everything. We have made several improvements to managing supply over the years, 10 digit dialing, new…

Magic Quadrant Season

The Gartner Magic Quadrant (MQ) is the most influential analyst report in the UC industry. Actually in many industries. Gartner is an MQ machine (something like 700 of them). In the enterprise communications space, there are four relevant MQs: UC, UCaaS,…

The UC Pipe Dream

T-Mobile in Asia

Colin here. Two months now with T-Mobile. I’ve been overseas all of this time, and I have been in 9 different countries. So I have quite a few data points.What I can tell you is that the T-Mobile free international data plan and…