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Catching up with Joe Staples of Interactive Intelligence

UCStrategies’ Jim Burton is joined by Joe Staples, CMO of Interactive Intelligence, in this Executive Insights podcast. Discussion topics include the rise of the Interactive Intelligence brand, the Cloud and hosted provider services, how the company has connected with its customers, and its third party relationships.

Channel Resistance is Futile

Yes, once again I reveal that everything I learned in life (that’s important) came from Star Trek. It’s a great line because resistance to change is natural, but there’s that nagging feeling that sometimes resistance is futile. When is it…

Futurecasting Cellular

Colin Here. My company asked me to speculate a bit of where I see cellular service being in 10 years. The purpose was so that we could develop a global strategic direction, so I have sat with a number of IT…

Microsoft Android

Party Crashing T-Mobile

Colin here. In Cell Phone Bastards I wrote about how you could build all of the cell towers in the entire United States for $30 Billion, or about one month’s income for the cellular industry. I also talked about how the…

Conversation with gUnify

Crisantos Hajibrahim is the founder and CEO of gUnify which brings enterprise UC to Google Apps. Actually, gUnify is a “middleware” company. It is a pure cloud play, and enables service providers to integrate with Google Apps. There is no…

T-Mobile Pricing Plans

Colin here. The question of the moment seems to be people asking me to explain the new t-Mobile Simple Choice pricing plan. This went into effect March 23. T-Mobile doesn’t do a great job on their website so let me explain…

Buying Matters More Than Selling

The biggest recent change in the communications industry is not a product or technology. The biggest change is in how products and services get acquired.

The Confusion Around Lync

Cisco Intercloud

The week after Enterprise Connect, at Cisco’s worldwide Partner Summit conference, Cisco announced Intercloud. Cisco will invest $1 B in the next two years to build its expanded cloud business, and we expect the incremental capabilities and investments from our partners to expand…

UCStrategies Views: The Cloud

In this Industry Buzz podcast, the UCStrategies Experts take a look at “The Cloud,” including definitions, hybrid, private, hosted, managed, hype vs. reality, unified communication as a service (UCaaS), and its impact on the channel. Blair Pleasant mod…

The Future of Cellular

Apple users are familiar with FaceTime. It’s Apple’s proprietary VOIP service. You can make voice or audio calls between IOS devices. What is nice about FaceTime is that it works over cellular and Wi-Fi transparently. The handoff between WiFi and…

Discussing the Cloud Ecosystem with Interactive Intelligence

In this week’s Industry Buzz podcast, the UCStrategies Experts welcome guest Zach Hinkle, Solutions Program Manager for Interactive Intelligence in their CaaS (Communications as a Service) group. The topic is how the cloud ecosystem is making it easy for the customers to pull together the apps and services they need. Jon Arnold moderates the discussion, and is joined by Experts Blair Pleasant, Dave Michels, Don Van Doren, Roberta J. Fox, Phil Edholm, and Art Rosenberg.