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UC Summit 2013 Day Two

The UC Summit is an unusual mix of education, networking, and wine. Here’s a brief recap of the past 24 hours. Lots of keynotes. Starting with Sonus, a vendor that few UC dealers and consultants heard of a year ago

UC Summit 2013 Day One

Today was the first full day at the UC Summit in San Diego. The conference is aimed at Trusted Advisors or the combined groups of system integrators and industry consultants. This annual event is a fairly intimate conference – lots of food and wine (and wine). The sessions fall into two categories: industry updates and vendor product updates.


Colin here. We hear a lot in the news about the Chinese hurting US markets. It’s politically convenient to blame...

The Next Big Cloud: Internet2

Several higher education institutions joined forces in 1996 to attack their technology needs. The result was Internet2, a member-owned consortium to better address common technology challenges. One of Internet2's key missions is to help members achieve their goals through collaboration. The Internet2 “NET+ SIP Program” team is creating a broad portfolio of hosted cloud services; including unified communications and trunking.

The Googrilla in the Midst

Is Google Apps winning in the enterprise? It’s a hard question to answer, but it sure feels like Google Apps are becoming pervasive; albeit not necessarily at the cost of Microsoft Office. Gartner found that Google's cloud-based productivity suite is gaining market share. In terms of user counts, Google Apps went from about 10 percent of the cloud-office market in 2007 to about 50 percent in 2012 – that’s growing market share in a market that’s growing.

Two Different Pictures

A few months ago, highly respected and legendary prognosticator Elliott Gold predicted that Vidyo would pass Polycom. At the time...

Fried on Why Work Doesn’t Happen at the Office

Jason Fried is the co-founder of 37 Signals and an outspoken critic of traditional approaches to business. His 2010 TEDx talk titled Work Doesn’t Happen at Work recently resurfaced in some LinkedIn discussions. He is a big proponent of remote work and distributed teams; even credits it as a competitive advantage. Therefore one might assume that this talk was about remote working, but it isn’t. It’s actually about making the office more productive.

Top of CIOs Mind

I recently came across a few articles that hit some of the top issues among CIOs, and was disappointed to see how few were comms related. They were long and intimidating lists with broad scopes including development, big data, and compliance issues. I ...

UC Innovation

Fresh from Enterprise Connect 2013, the UCStrategies Experts take a look at companies doing innovative things in the UC space. Dave Michels leads the discussion and is joined by Experts Jim Burton, Phil Edholm, Art Rosenberg, Jon Arnold, Marty Parker, and Blair Pleasant.

Is WebRTC a Threat to Skype?

A WebRTC topic that comes up fairly regularly is whether WebRTC is a threat to Skype. Publicly, Microsoft supports WebRTC, and is active with its development. Also, WebRTC is largely associated with Google, and these two firms often disagree about things. It isn’t surprising that there are some elements of this new standard that are contested between these firms.

The Contact Center in the Sky

Hosted voice continues to grow in subscribers and scope. Many hosted providers have already expanded from dialtone to robust UC solutions, but now there seems to be a frenzy around contact center offerings. Here’s a short roundup of announcements made in just the past few weeks.

Don’t Save Money with Cloud

Businesses always care about ROI and minimizing costs. But don’t look at the cloud as just a financial exercise. The goal of moving to the cloud (or not moving) should be around collaboration. Often, the cloud begets collaboration. The cloud, in terms of cloud communications, can help an organization realize collaboration.


Colin here. It’s very rare when an individual raises to the level that they are worth listening to. Steve Jobs...

Confused about Servers

Last week I got into some debates about the death or evolution of the PBX. The bigger point though is how complex things are becoming to define in communications. It is a far bigger issue than “PBX.” What is Unified Communications? What is Cloud? What is open? What’s the point of all this communications technology if we can’t agree on language and terminology? Add to the list the term “Server.” I am not sure what a server is any more. Are you?

Who Killed the Press Release?

Last week, the SEC made it official, ironically with a press release, that public companies, under certain conditions, can use social media and blogs as public notice to investors. The implications of these changes are greater than they may appear. It isn’t just about investor relations, but more about how the Internet continues to flatten distribution and communications.


Remember when endpoints were called phones? Now when we speak about phones we have to use the word “endpoint” as a catch-all for all the various types. We’ve come a long way from the infamous “you can have any color you want as long as it’s black” mentality. It’s nice to have so many options. Or is it?

Countdown to UC Summit 2013

It’s that time again – UC Summit time. The annual UC Summit takes place in San Diego at the end of this month. It’s a unique event – focused on the UC channel with invited guests of honor being both the principals of UC VARs and industry consultants. The issue here isn’t the technology; the key focus at the Summit is the shifting role of the trusted advisor. The big theme this year appears to be cloud, and this year’s Diamond and Platinum sponsors (HP, Cisco, Microsoft, NEC, Siemens, and Sonus) all have shiny new clouds to discuss.

Next week – ALU

Alcatel-Lucent sometimes disappears from top of mind – they are not as well known in N. American enterprises as they...

UCStrategies Looks at UC Consolidation

The UCStrategies Experts take a look at the consolidation going on in unified communications; some of the surprising mergers from the recent past, and what to look for on the horizon. Don Van Doren moderates this Industry Buzz podcast, and is joined by...

UCaaS Channel Building

Hosted voice has been quietly evolving. Vonage quickly became a household name in the early 2000s, but businesses were slower to embrace the cloud. It did not start to build traction until probably around 2005, slowly growing and evolving into