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Web Collaboration Services

I recently did some research around the web collaboration space, and thought I would share some of the great collaboration options available.  All of these offer some combination of voice, video, and document collaboration. I have not tried them all,…

Polycom’s Wild Ride

Polycom’s been on one hell of a roller coaster. The company that is synonymous with non-Cisco video conferencing has had its ups and downs – mostly downs – lately. From Fierce: The company has come back to Earth with a…

Cisco Makes its Presence Heard

Yesterday, Cisco joined the ranks of Microsoft, (Skype), Google, Yahoo, Apple, AOL, Facebook, Salesforce.com, and others with free IM and presence. From the Cisco blog: Today we’re announcing that we are making presence and instant messaging (IM) capabilities and Cisco Jabber clients…

The iPad has Entered the Building

Last week, I got an iPad. It was a very nice and appreciated gift from the gang over at UCStrategies. This is my first Apple product for several years – my last being a video iPod. By no stretch of…

SIP Myths

Being in the temple of telecom all day every day, I’m sometimes dumbfounded to learn that people are still confused about SIP. I’ve provided six useful myth busters below. 1) SIP is Poor Quality. SIP is a protocol that actually…

Twitter Fragmentation

It used to be so simple – RT for ReTweet. If you RT a tweet, it means you agree or “here here.” It is a form of social propagation: I tell two friends, you tell two friends, and so on…

Podio, Citrix, Collab, and UC

Last week, Citrix announced it struck an arrangement to acquire Podio. I thinks this is interesting, and here’s why.  The UC space is moving toward “Collaboration” – you can see it in all the vendor literature and websites. The conferencing space…

The Joy of Community Management

Daddy, What’s a Community Manager? Sounds like a great question from my kid to me, but actually, they have a better idea than I do. I wonder how I would explain it to my father. The site launched and we…

Barriers to Enterprise Video Keep Falling

I’ve written a few times about Lifesize, a subsidiary of Logitech. Logitech, LifeSize, and Slim Devices Oh My Logitech and Jabra Smile, It’s for You What I find so interesting is that Logitech continues to de-enterprise LifeSize. Logitech is mostly…

Dial Oops for Area Codes

Area Codes are a nightmare. We have all lived through an Area Code “split” where an Area Code is broken up into two or more so that we can have more phone numbers. It means updating all of our address…

Hospitality v Hostility

As one who spends a lot of time in hotels each year, I have always wondered why the Internet is so poor. It’s frustrating to have a room in an expensive hotel and to not be able to do basic…

Three Twitter Feeds (follow me)

I maintain three separate Twitter feeds for news you can use.  There is very little duplication between the accounts. @DaveMichels is my personal feed. I used to include lots of telecom stuff too, but since I created @TalkingPointz, my feed tends…

Cellular Musings

Imagine Simple Cellular Imagine a world when cellular service was simple. You walked into a store, bought a SIM card, and started to have phone service. You paid for the minutes you talked. The rates were reasonable. And, you could…

My Enterprise Connect Awards

Enterprise Connect 2012 took place last week in Orlando. It was a very good and very busy conference. The mood was good, the products and services were great. Overheard too many times: We are not a technology company, we are…

SBC Thoughts

I can remember the early 90s when the Firewall was born. There was so much confusion. I can remember spending $20k (back then) on an enterprise firewall to protect our corporate citizens from the evils that lurk on the Internet….

Innovation Showcase Part 2 (Video)

Vidtel and Nuvixia present on Wednesday morning at Enterprise Connect 12, Orlando. The Innovation Showcase seeks younger companies making an innovative contribution to enterprise communications.

Innovation Showcase Part 1 (video)

Hookflash and Wrike present on Tuesday morning at Enterprise Connect 12, Orlando. The Innovation Showcase seeks younger companies making an innovative contribution to enterprise communications.