TalkingPointz

Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

The End User’s Voice

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I recently reviewed two current end user surveys. When corporations publish research studies it is usually to confirm their products, services, and strategies are aligned with customer feedback. No exception…

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Welcome to TalkingPointz

This site provides opinion and research on various Enterprise Communications topics. The site started by Dave Michels as the PinDropSoup blog, but today features multiple authors. Note that TalkingPointz has no ads or sponsors – just informed opinions about what’s new, great, and not so great in modern communications. In addition to regular posts, there’s interviews, podcasts, and independent research. There’s no editors, so you might also find a few typos and perhaps some political incorrectness.

I hope you enjoy the site. Leave a comment, tell a friend, and come back often. If that’s too much to ask, consider the site’s RSS subscription just sign up for the weekly email recap.

 

My Experiences with LTE Service

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Colin here. I travel a lot in my job. And the device that I use most is my iPad. I’m constantly on it…and it travels with me for lunch, dinner, and…

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A Brief History of AT&T – Part 3

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Today’s AT&T isn’t much like the AT&T from pre-divestature. It doesn’t own Western Electric, it doesn’t have Bell Laboratories, and it isn’t even the same corporation. Today’s AT&T is a renamed Bell South, one…

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Who Profits from Mobile Phone Theft?

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My second iPhone was stolen in under a year. It makes me mad that Apple makes a profit of over $100 Million a year by encouraging stolen iPhones. Mind you,…

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A Brief History of AT&T – Part 2

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AT&T today exists through the strangest of history. What is known today as AT&T is really the corporate entity of Bell South, one of the operating companies that spun off from AT&T….

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A Brief History of AT&T – Part 1

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Thirty years ago I worked for the Bell System. It was a company that I was proud of. We created the best telecommunications network in the world. Our official mission statement was…

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Asian Cell Plans 101

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I get asked all the time by Americans who want to travel to Asia how to get a local cell phone. I also see Americans here in Asia who complain…

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Apple: Close to Perfect

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I love my iPhone. And, I love my iPad2. I love my iMac, and I travel with an Airport Express. You might think I was a fanboy. The honest truth…

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Get Me A Cell Phone Stat

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Portlandia has some very clever bits, this emergency cell phone purchase is too close to home. It’s a free service once you pay for it. It’s a one time charge…

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Latest Podcast

AT&T’s Scott Velting Talks About Voice, Collaboration and AT&T Collaborate

AT&T Cloud Services Executive Scott Velting joins Jim Burton of UCStrategies in this Executive Insights podcast to discuss AT&T Collaborate and how it fits in the UC&C market, and in…

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Siri Makes a Great Demo, but…

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When Apple first came out with Siri, they cautiously branded it a “Beta” product, and for good reason. But now Siri has been out for four months and it should…

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Megatrends 2012

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It is good to reflect on the past year and I’ve been enjoying many of the pieces published in this annual ritual. It truly is impressive how much happens in…

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Recap on Carrier IQ

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Excellent summary and lots of links of what we know and what occurred regarding CarrierIQgate posted on TechDirt. The story so far: security researcher Trevor Eckhart exposed some very disturbing…

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Avaya Trends

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Avaya recently posted what they see as trends in 2012.  It is a three page document with 12 trends – tightly written – crisp points. It’s intended to be a…

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Privacy and Loyalty Clubs

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This post is a part 2 of sorts to It’s [None of] Your Business posted on NoJitter. That was a tricky post because there is so much going on, and…

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Cord-cutting UC

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Network World is confusing cord cutting with going mobile. We observed in our newsletter a week ago that the integration of business apps on mobile devices was very important to business, but…

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SIRIously This Sucks

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Guest Post by Colin Berkshire: I’d like to have a word with the folks behind Siri, it’s a big iPhone disappointment. Apple is the master of crafting expectations and then…

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Switchvox 5.0 Arrives

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I’ve always been a sucker for Switchvox, I first discovered it around 2005, and in 2007 Digium acquired it. Switchvox uses open source Asterisk as its engine, but doesn’t modify…

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“Open” Android’s Closed Box Office

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Interesting situation developed this week. Android Central reported that Google’s Android App for movie rentals won’t work on rooted phones. This decision by Google, “due to requirements related to copyright…

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The Location Aware PBX

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I want my cell phone to control my PBX phone. I have a client today, but it’s rather dumb. I want it to passively make smart decisions based on factors…

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ShoreTel Blows $11.4 Million

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Today’s news includes ShoreTel’s acquisition of Agito Networks. For those of you that have never heard of Agito, join the club. The company was a pioneer in the concept of…

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Latest Interview

Vik Verma, CEO 8x8

8×8 CEO Has a Tiger by the Tail

[My interview with Vik first appeared on NoJitter on February 8, 2016] Vik Verma became CEO of UCaaS pioneer 8×8 in 2013, having been recruited into the company a year earlier…

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External Posts

Recent posts by Dave on other websites.