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The End User’s Voice

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I recently reviewed two current end user surveys. When corporations publish research studies it is usually to confirm their products, services, and strategies are aligned with customer feedback. No exception here. But what is interesting this time is that two...

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A Brief History of AT&T – Part 3

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Today’s AT&T isn’t much like the AT&T from pre-divestature. It doesn’t own Western Electric, it doesn’t have Bell Laboratories, and it isn’t even the same corporation. Today’s AT&T is a renamed Bell South, one of the divested Bell Operating Companies. Bell South simply purchased the AT&T name, along...

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Get Me A Cell Phone Stat

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Portlandia has some very clever bits, this emergency cell phone purchase is too close to home. It’s a free service once you pay for it. It’s a one time charge because it’s only charged once a year.

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Recap on Carrier IQ

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Excellent summary and lots of links of what we know and what occurred regarding CarrierIQgate posted on TechDirt. The story so far: security researcher Trevor Eckhart exposed some very disturbing information about the “Carrier IQ” application here. This set off a small firestorm,...

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Avaya Trends

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Avaya recently posted what they see as trends in 2012.  It is a three page document with 12 trends – tightly written – crisp points. It’s intended to be a summary – a longer document is promised. The trends seem...

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Cord-cutting UC

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Network World is confusing cord cutting with going mobile. We observed in our newsletter a week ago that the integration of business apps on mobile devices was very important to business, but we weren’t quite sure businesses were willing to “cut the...

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