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A Room With A View

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Somewhere within the hard phone v softphone debate is an emerging class of collaborative endpoints. These are devices and/or accessories that facilitate collaboration. It’s a new and growing category of hardware that lies between an app and a device. I...

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a stack of books such as BUsiness Model Generation and The Connected Company, The New Community Rules and Collaboration Imperative

Current Reading

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I realized the current stack of books on my desk were ideal for a photo and blog post.  But before i get into the actual books, let my preface this post with two points: I find I’m not so good...

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The End User’s Voice

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I recently reviewed two current end user surveys. When corporations publish research studies it is usually to confirm their products, services, and strategies are aligned with customer feedback. No exception here. But what is interesting this time is that two...

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NEC’s Advantage

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This week is the NEC Advantage conference in Florida. NEC actually hosts two back-to-back conferences – the first one is for consultants and dealers, and then comes one for customers. It’s sound logic as they put a significant effort into...

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Mitel Releases MAS 4.0

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Mitel has announced its Mitel Application Suite (MAS) 4.0. The new solution solidifies and simplifies Mitel’s product line and offers a number of key enhancements: collaboration, mobility, scalability, and virtualization. The MAS upgrade expands functionality to replace the Mitel Audio and...

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Defending Avaya

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Avaya sure looks stupid, their desktop video device is the most expensive tablet on the market. But armchair quarterbacks don’t always see the whole game.  Eric Krapf in I’m With Stupid discusses the intelligence of a proprietary tablet strategy. Both...

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Ciscollaboration

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Cisco’s Collaboration Summit last week was a major event. So major, John Chambers personally showed up this year. Kind of ironic, lately Mr. Chambers has relied on video instead of personal appearances as an attempt to reduce travel and demonstrate...

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