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New Avaya 2Pager

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I’ve been asked regularly about my opinion on Avaya ever since attending Avaya Engage. My answer is “it’s complicated.” In many ways everything is just great. The conference was well attended. The mood was good. The vendors in the expo...

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My Avaya FAQ

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The only thing interesting in yesterday’s WSJ article on Avaya is the headline: Avaya: How an $8 Billion Tech Buyout Went Wrong. The headline describes an article I’d like to read – for prior to the buyout, Avaya was an...

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Avaya Not So Guilty

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Ten years ago Avaya filed a lawsuit against a partner named Telecom Labs in Washington state. Avaya felt that Telecom Labs (later renamed to Continuant) was performing unauthorized maintenance services on Avaya equipment. Telecom Labs countersued that Avaya’s approach to...

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The Big Zang Theory

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A theory regarding the Zang Universe.   During his keynote at Enterprise Connect, SVP of Engagement Platforms Gary Barnett referred to Communications Platform as a Service (CPaaS) as a “hyper-growth” market that represents a $7.5 billion opportunity. His next announcement...

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Split-Up or Shut-Up

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In a recent interview, investor superstar Marc Andreessen told Bloomberg’s Emily Chang at the Salesforce Dreamforce Conference on Wednesday.  that if a technology company is more than 20 years old, then “they’ll probably benefit from being broken up, and many of them...

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Giants Competing

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For the past several months, the UC conversation shifted toward a Microsoft v. Cisco debate. Cisco enjoys a market share lead over Microsoft in UC, but Lync is experiencing rapid growth. Microsoft has its sights on dethroning Cisco. Personally, I...

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Two Different Pictures

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A few months ago, highly respected and legendary prognosticator Elliott Gold predicted that Vidyo would pass Polycom. At the time it didn’t seem particularly reasonable. But as Elliot says “the trend is clear.” My reservations with his prediction were that...

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Irked by IRQs

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PCs use interrupt requests known as IRQs to manage various devices such as sound cards and modems. When the device has a need for processing power, it sends an interrupt request to the processor. It’s a silly design as the...

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Lonely at the Top

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We live in disruptive times. Technology is changing faster than ever before, the economy has been tough – plagued with war, scams (Enron, Madoff, etc.), and global recessions. World disasters have quite literally made conditions hostile (earthquakes, floods, tsunamis, hurricanes). Nonetheless,...

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Avaya Trends

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Avaya recently posted what they see as trends in 2012.  It is a three page document with 12 trends – tightly written – crisp points. It’s intended to be a summary – a longer document is promised. The trends seem...

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Who Stirred the Pot?

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Today we learn that service provider Windstream buys Paetec for $891 million. Now what equipment are they going to sell? Paetec claims to sell: Avaya – Platinum Partner Cisco – Silver Partner Nortel – Certified Reseller ADTRAN – Authorized Partner Allworx...

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InterOp

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May is a crazy month for conferences, and it is hard to keep up with the posts. The Interop conference is a shadow of its heyday years, but still a significant event for networking technologies. It used to attract more...

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Defending Avaya

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Avaya sure looks stupid, their desktop video device is the most expensive tablet on the market. But armchair quarterbacks don’t always see the whole game.  Eric Krapf in I’m With Stupid discusses the intelligence of a proprietary tablet strategy. Both...

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ADVDwAFE

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In my world of communications and technology, there are three orgasmic topics that are guaranteed to get attention: Android and the next mobile device. New devices are being rumored weekly and launched monthly. Tablets. The upcoming tablet wars, the next...

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This Week

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A round-up of my posts from this week. The Other Voice Channels The majority of voice systems are procured through indirect channels. The old term was “Interconnect,” the provider interconnected branch equipment to the carriers. Other terms include Dealer, VAR,...

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