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Research Freemium Industry Reports

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2Pager on 8×8 Communications Cloud

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On March 8, 8×8 issued two press releases that describe 8×8’s vision of a Communications Cloud. What does it all mean? Download this 2Pager (add to cart). For additional information see my post on NoJitter. See other TalkingPointz 2Pagers here....

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2Pager on Avaya Engage

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I’ve been asked regularly about my opinion on Avaya ever since attending Avaya Engage. My answer is “it’s complicated.” In many ways everything is just great. The conference was well attended. The mood was good. The vendors in the expo...

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Mitel 2016

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I recently attended a Mitel overview and have made a 2Pager available below. I love it when a company does something so obvious that it’s actually unique. I have to give recognition to Mitel for it’s ingenious approach to the...

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Microsoft Announces Microsoft Teams

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When I describe Workstream Messaging I inevitably make a reference to Slack. That’s about to change as most of the world is about to discover the concept from Microsoft with its newest offer: Microsoft Teams. There was a rumor sometime ago...

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Polycom 2016

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Video is on my mind. Not just because it improves engagement or because I use it daily.  I just completed a 10 day video-oriented trip that included detailed briefings with the CEO of Vidyo in New Jersey, Cisco’s Video team...

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Microsoft Ignite 2016

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2Pager update on Skype4B post Microsoft Ignite 2016.  Microsoft used to host the Lync Conference which was dedicated to … Lync. That conference has folded into the larger Microsoft Ignite conference which covers the entire enterprise portfolio. Skype4B wasn’t even mentioned...

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UC and Conferencing

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Every organization has its own approach to collaboration, and often each team has its own way of collaborating. The way one department or group of employees works together as a team may not be appropriate for another group. And how...

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IoT Networking Guide

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The Internet of Things (IoT) is not about the Internet. Many IoT devices don’t even connect to the Internet. IoT is really about enchanted things. Things become smarter with connectivity. We know this when we are in dead zones and...

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IBM and Cisco at the Sametime

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IBM and Cisco announced two new partnerships recently: IoT and Watson Collaboration and Watson Both IBM and Cisco see partnerships as a strategic way to expand their businesses. That seems obvious, but in previous times both companies were on solo missions.  These...

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Interactive Intelligence 2016

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There are several reasons I enjoy Interactive Intelligence: They are friendly – a mid-west company from Indiana. They are not too big – people seem to know each other. There’s no totally separate or unrelated divisions (that I know of). They not too small....

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Update on Genband 2016

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Genband provides real-time communications software and solutions for service providers, integrators, and enterprises. Its brand is well known within the industry, but not particularly well with end-users largely because its channel partners use their own brands. I attended their partner event,...

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Vonage Acquires Nexmo

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Surprise! Vonage announced its intent to acquire Nexmo. The surprise wasn’t Nexmo, I’ve been expecting someone to acquire them – the surprise was Vonage – at least at first. Nexmo is a CPaaS provider, the new cool thing. Nexmo is in...

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Huawei 2016 Update

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I attended the recent Huawei Analyst event in China in April, and learned there is more to UC than we see in the US. It turns out there is a giant firm out there that is doing just fine in...

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Enterprise Connect 2016

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Download this free 2Pager on the industry event of the year.  Bottom line – this industry is changing – the solutions, value props, and the vendors – and that’s a good thing. I think the big themes this year were...

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Update on Avaya

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Metaphorically, Avaya gets the onion award. There are so many layers to this company.  Actually, about 10. Let’s try: Legacy: There’s a ton of old blue (Nortel) and red (Avaya) out there – I still run into Merlins. Tech powerhouse: I...

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State of Unify (Atos)

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Unify hosted an analyst and consultant outreach event in January 2016. This TalkigPointz 2Pager offers a high-level summary of the two-day event along with some opinion.  Additional notes: As I reflect back upon the event, two things really stand out. Unify...

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ShoreTel to Acquire Corvisa

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This one honestly surprised me. While Santa was distracted, ShoreTel decides to buy Corvisa. It surprised me because less than a year ago ShoreTel’s big marketing message was “ShoreTel One.”  ShoreTel acquired M5 Networks back in 2012 and has been...

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Spark and Skype for Business

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I just spent three days at the Cisco Collaboration Summit where the company unveiled a fairly significant vision. It was far too broad to attempt to capture in a 2Pager. In a nutshell, If Cisco delivers on its its expanded service...

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Update on Mitel Next

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Mitel reached out to analysts and consultants in NYC at an event dubbed Mitel Next. The company believes that it is uqnieuly positioned for the ongoing convergence of  the enterprise, cloud, and mobile spaces.  This 2Pager attempts to summarize a...

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Cisco Acquires Acano 2Pager

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On Nov 20, Cisco announced its intent to acquire Acano. These two companies have a long history, longer than Acano exists because a decent portion of its talent came from Cisco and Tandberg prior to that.  It’s a very aggressive...

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BroadSoft and its Project Tempo Vision

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BroadSoft always puts on an incredible event at its Connections conference. This year was no exception, yet it was a very different event. It was the first Connections produced by the new marketing team put together by CMO Taher Behbehani – hired...

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Skype For Business Online Gets PSTN

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Download this TalkingPointz 2Pager for more information on how Microsoft will directly offering PSTN services with its Skype for Business Online offer in Office 365.  As Microsoft continues its journey to the cloud, it’s expanding its Office 365 option with...

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Flexibility is the Most Important Feature in UC

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the rate of change and shorter technical lifespans of today’s technology buys exacerbate a longstanding situation. Generally speaking, technical investments continue to work as initially expected, but even as they keep plugging away, expectations, requirements, and available alternatives rapidly change. End-user preferences, technical obsolescence, and inter-mingled solutions all...

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Cisco to Acquire Tropo

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On May 7, Cisco posted the following to its blog. Cisco has been on a mission to make collaboration super-simple. From our video devices that require no user’s manual, to our cameras that sense and automatically adjust when the speaker...

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ShoreTel One

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There is a lot of talk about how radical things are changing. Many UC vendors insist that they can facilitate transformation. But, it’s ShoreTel that is undergoing a radical transformation itself. In the past two years, the company has undertaken...

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How Cloud Reduces Risk

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TCO, or Total Cost of Ownership, is a common methodology to provide a cost basis for an investment’s total economic value. The purchase price is a component of TCO, along with operating costs and variances in other expenses. The TCO...

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Operators are Zipping By

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Most technologies offer a spectrum of options from basic to advanced—and most implementations fall in the middle. With contact centers, though, that’s not the case. Here, organizations gravitate to the extremes. Sophisticated companies use specialized systems that are expensive to...

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Enhancing and Extending UC Video

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Demand is exploding for enterprise video communications. Rather than outfitting a few conference rooms, enterprises now are video-enabling entire workforces through desktop and personal devices. These widespread video solutions often occur as a result of enterprise-wide unified communications (UC) deployments....

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Enhancing and Extending Lync via Messaging

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Microsoft’s Lync platform has been the high-growth darling of enterprise unified communications (UC). The product’s success, in fact, has bucked several industry norms and trends. For example, Microsoft Lync is the only enterprise UC solution that does not utilize standard...

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Clouds are Exceptional

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Cloud services have shifted from intriguing to compelling. Organizations around the world are turning to cloud services as the preferred delivery model for computing, communications, collaboration, email, storage, payroll, HR, and CRM. Recent studies show that the migration is taking...

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Building Revenue from Google Apps

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As we move further into the 21st century, overheated server rooms are beginning to cool down as Wi-Fi networks heat up. For more and more organizations, cloud technologies are replacing on-premises software and hardware solutions—and leading the pack is Google...

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The Big Shift in Communications

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Business communications should be strategic to an organization’s competitiveness, but too often it is just a cost of doing business. No business has historically argued that its success was the result of proper selection of its phone system. That’s why it is...

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Google For Work

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Last September, Google Enterprise became Google for Work. Google for Work includes several applications optimized for business collaboration. Google promotes its solutions as a means to a “digital workplace,” with a strong focus on collaboration. The suite is designed as...

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Microsoft Surface Hub

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Download this TalkingPointz 2Pager for additional information on the new Microsoft Surface Hub, expected to be released in the 2nd half of 2015. It comes in two sizes, including an giant 84-inch model. The Surface hub is a 4K display...

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Introducing Cisco Spark

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At the Enterprise Connect conference in March 2015, Cisco’s Rowan Trollope introduced Cisco Spark. The solution was previously previewed as Project Squared just five months earlier. Cisco Spark is a totally new type of communications solution that embraces real-time communications (video)...

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TalkingPointz on Alcatel-Lucent Enterprise (ALUE)

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In a post-Snowden era, Chinese ownership could significantly hinder ALUE’s success in the west as was the case with Huawei which has exited the US market. ALUE downplays this risk and points to the Committee of Foreign Investment in the US (CFIUS) approving the sale to Huaxin. CFIUS is the inter-agency committee that reviews, investigates, and potentially blocks foreign investments that are deemed to raise national security concerns. It is very likely that perception and competitive FUD will thwart ALUE’s expansion in the US and parts of Europe.

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Mitel MCD Analysis

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This is an excerpt from the 2011 TalkingPointz Research report on Mitel MCD 5.0. Mitel is an engineering driven company, which makes for interesting products that no one knows about. The company his highly innovative and can claim many industry...

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NEC SWOT 2011

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This report is an excerpt from the original TalkingPointz Research report on NEC Sperhicall that focuses on the likely sales objections customers will encounter as well as a SWOT. In 2012, this product was rebranded 3C, and in 2013 NEC...

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NEC Sphericall (3C) 2011

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This report is an excerpt from the original TalkingPointz Research report on NEC Sperhical that focuses on the Sphericall product iteslf. In 2012, this product was rebranded 3C, and in 2013 NEC launched a hosted service based on 3C. NEC...

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