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Dump Tim

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My iPhone 7 plus doesn’t work. My MacOS Sierra doesn’t work. I have gone from apple products “Just Work” to a living technology hell. All of this happened in the past month with Apple’s latest bug releases. My Mac crashes...

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Avaya Not So Guilty

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Ten years ago Avaya filed a lawsuit against a partner named Telecom Labs in Washington state. Avaya felt that Telecom Labs (later renamed to Continuant) was performing unauthorized maintenance services on Avaya equipment. Telecom Labs countersued that Avaya’s approach to...

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Unified Comms My Ass

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When the PBX discovered VoIP, a whole new world of any-to-any communications became possible. The industry replaced the term “PBX” with “Unified Communications” and started selling the promise of a single enterprise communications platform that would do it all. It was conceptually pretty...

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Transitions Suck

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Most of us love new tech. There’s nothing better than the faster, better, and cheaper mantra of technology. We forget sometimes how unusual this is. The hammer remains largely unchanged. Most equipment is relatively flat – tractors don’t get twice...

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Industry Consolidation Podcast

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In this Industry Buzz podcast, Dave Michels moderates a discussion with the UCStrategies Experts about the recent consolidation activity – actual and speculation – in the industry. Joining the conversation are Steve Leaden, Marty Parker, Simon Dudley, Phil Edholm, Jim Burton, Blair Pleasant, Evan Kirstel, Roberta J. Fox, Jon...

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QUIC is Quick

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QUIC (Quick UDP Internet Connections) is a new UDP based network protocol developed by Google and used in their Chrome browser to speed up applications, especially video. QUIC supports multiplexed UDP connections to provide security equivalent to TLS, along with...

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Genband Update

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I recently attended Genband Perspectives. Genband provides real-time communications software and solutions for service providers, integrators, and enterprises. I last attended Perspectives in 2014 and a lot has changed – particularly Kandy. Perspectives is an unusual conference because Genband is an unusual...

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In legacy, we stink

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Modern society as a whole doesn’t do legacy well, especially when it comes to technology. Fax. With all the wonders of cell phones and broadband connectivity, businesses still have to support fax in 2016. Migrating away from the public switched...

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Getting the Message

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Over the past several months I’ve been using Cisco Spark and Unify Circuit for projects and communications. Here’s a few take-aways from the experience. I get it. There’s a reason why messaging apps (Facebook Messenger, Line, WeChat, Hangouts, Snapchat, and more)...

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Can We Solve the Tower of Babel That is Text?

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In this UCStrategies Industry Buzz podcast, Michael Finneran contends that text is the single most important and widely used medium of communications to have emerged in the past 20 years, but that it is about the farthest thing from an "integrated network” that has ever existed. The conversation includes Experts Phil Edholm, Joseph Williams, Jon Arnold, Blair Pleasant, JR Simmons, Roberta Fox, and Dave Michels.

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