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Dave Michels

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Dave Michels
Dave is an independent analyst focused on enterprise communications. he provides public content on TalkingPointz and other industry websites, and also works with clients directly.

Avaya Not So Guilty

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Ten years ago Avaya filed a lawsuit against a partner named Telecom Labs in Washington state. Avaya felt that Telecom Labs (later renamed to Continuant) was performing unauthorized maintenance services on Avaya equipment. Telecom Labs countersued that Avaya’s approach to...

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Unified Comms My Ass

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When the PBX discovered VoIP, a whole new world of any-to-any communications became possible. The industry replaced the term “PBX” with “Unified Communications” and started selling the promise of a single enterprise communications platform that would do it all. It was conceptually pretty...

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Transitions Suck

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Most of us love new tech. There’s nothing better than the faster, better, and cheaper mantra of technology. We forget sometimes how unusual this is. The hammer remains largely unchanged. Most equipment is relatively flat – tractors don’t get twice...

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Books Sep 2016 Abundance + 2

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These are the books completed in September – a good month. Still Foolin’ ‘Em by Billy Crystal: There are not much television shows I remember from high school, but Soap is one of them. What no one could know back...

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A Vertical Hybrid

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A Vertical Hybrid Vertical Communications adds cloud overlay services to complement its on-prem communications systems and provide customers a path forward. Vertical Communications adds cloud overlay services to complement its on-prem communications systems and provide customers a path forward. As...

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Let’s Have the Next Meeting on Facebook

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Let’s Have the Next Meeting on Facebook What would a full-out Facebook commitment to enterprise communications and collaboration mean for the emerging messaging app market? What would a full-out Facebook commitment to enterprise communications and collaboration mean for the emerging...

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August 2016 Books Elon Musk +5

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August was a banner month for completed books. The list appears long, but I think I read Coraline in July and forgot to include it in last month’s post, and several of these books are short.  Elon Musk – Tesla, SpaceX, and the...

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Avaya Releases R10 for IP Office

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Avaya Releases R10 for IP Office Enhancements are important for premises deployments, but scream “cloud” as well. Enhancements are important for premises deployments, but scream “cloud” as well. No product at Avaya has received as many upgrades and enhancements as...

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Industry Consolidation Podcast

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In this Industry Buzz podcast, Dave Michels moderates a discussion with the UCStrategies Experts about the recent consolidation activity – actual and speculation – in the industry. Joining the conversation are Steve Leaden, Marty Parker, Simon Dudley, Phil Edholm, Jim Burton, Blair Pleasant, Evan Kirstel, Roberta J. Fox, Jon...

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Scoping Out Microsoft’s Next Possible Acquisition

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Scoping Out Microsoft’s Next Possible Acquisition Taking a gander at possible acquisitions that could benefit Microsoft’s UC&C offering. Taking a gander at possible acquisitions that could benefit Microsoft’s UC&C offering. Microsoft’s decision to acquire LinkedIn was a big surprise. The...

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Saying HA! to Downtime

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Saying HA! to Downtime Why you might explore high-availability solutions from NEC for your UC environment. Why you might explore high-availability solutions from NEC for your UC environment. As I mentioned last month on No Jitter, NEC combined its UC...

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Cisco Siri-ous about Monica

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Cisco Siri-ous about Monica Cisco previews Monica, its team-oriented, collaboration-focused twist on virtual assistants. Cisco previews Monica, its team-oriented, collaboration-focused twist on virtual assistants. Included in the “Collaboration Reimagined” keynote at Cisco Live last week were two previews of what’s...

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Genband Update

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I recently attended Genband Perspectives. Genband provides real-time communications software and solutions for service providers, integrators, and enterprises. I last attended Perspectives in 2014 and a lot has changed – particularly Kandy. Perspectives is an unusual conference because Genband is an unusual...

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NEC Transformation: Ready for Second Century

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NEC Transformation: Ready for Second Century UC transformation combines multiple standalone applications (and channels) into a unique, integrated IT portfolio. UC transformation combines multiple standalone applications (and channels) into a unique, integrated IT portfolio. Most UC briefings now include the...

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Cisco’s Secret Spark

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Cisco’s Secret Spark In a whitepaper published today, Cisco reveals its unique approach to giving Spark a way to search content it can’t see. In a whitepaper published today, Cisco reveals its unique approach to giving Spark a way to...

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Getting the Message

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Over the past several months I’ve been using Cisco Spark and Unify Circuit for projects and communications. Here’s a few take-aways from the experience. I get it. There’s a reason why messaging apps (Facebook Messenger, Line, WeChat, Hangouts, Snapchat, and more)...

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My New E-Bike

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I’ve always loved biking. Growing up in California meant I could ride my 5-Speed Schwinn (yellow Sting Ray with a banana seat) to school year round. In high school I rode a green Centurion 10-speed. In College I got my...

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Can We Solve the Tower of Babel That is Text?

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In this UCStrategies Industry Buzz podcast, Michael Finneran contends that text is the single most important and widely used medium of communications to have emerged in the past 20 years, but that it is about the farthest thing from an "integrated network” that has ever existed. The conversation includes Experts Phil Edholm, Joseph Williams, Jon Arnold, Blair Pleasant, JR Simmons, Roberta Fox, and Dave Michels.

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Books May 2016: Undeniable + 2

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My May reading list had these three books: Undeniable by Bill Nye the Science Guy. Nye decided to write this book after debating evolution vs. creationism. This is an excellent book that exceeded my expectations. Man’s understanding of evolution has significantly...

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NEC’s IT Advantage

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In this Industry Buzz podcast, the UCStrategies Experts discuss the recently held NEC Advantage conference, at which several members of the team were in attendance. Dave Michels moderates, and is joined by Jon Arnold, JR Simmons, Steve Leaden, Michael Finneran, Dr. Joseph Williams and Phil...

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Alexa Why?

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Alexa Why? The future holds potential for an enterprise, speech-enabled virtual assistant platform like Amazon’s Alexa, but the technology needs lots of maturing. The future holds potential for an enterprise, speech-enabled virtual assistant platform like Amazon’s Alexa, but the technology...

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UCaaS and CPaaS Merging

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Once upon a time there were two totally separate industries: unified communications as a service (UCaaS), the application; and communications platform as a service (CPaaS), the platform. But the distinction between these services is getting fuzzy.

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Huawei Today

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Recently I learned everything I know about Huawei. Ok, maybe a slight exaggeration, but not  by much. Huawei thrives just off my radar. Their UC products are not available in the US, and they don’t exhibit at many US events....

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BCOM – An Update on Succeeding in UC from Enterprise Connect

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In this Industry Buzz Podcast, UCStrategies welcomes two guests to the conversation to discuss BCOM ((Business Communications Operations Management). Edouard de Fonclare, CEO of Kurmi Software and Derek Smith, Product Marketing Manager of VOSS Solutions, join UCStrategies Experts Phil Edholm, Dr. Joseph Williams, Steve Leaden, Michael Finneran, Blair Pleasant and Roberta J. Fox.

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Farewell Art

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This past weekend we lost Art Rosenberg whom I’ve had the pleasure of working with for the past several years. Many of you know Art through his comments. He was prolific commenter. He had so much to say, and found commenting easier...

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Books March 2016

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Just one book this month (and barely at that). Between Enterprise Connect, family activities around Spring Break, and a longer than usual book  – it was a single book month. The Goldfinch by Donna Tartt is a Pulitzer Prize winning book....

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