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Dave Michels

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Dave Michels
Dave is an independent analyst focused on enterprise communications. he provides public content on TalkingPointz and other industry websites, and also works with clients directly.
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Movers and Shakers

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In this Industry Buzz podcast, the UCStrategies Experts discuss “movers and shakers” in the UC industry. Definition: companies, initiatives, and happenings in the industry that may or may not be in the headlines but are worth watching. Dave Michels moderates the conversation, with Experts Phil...

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The Role of AI in UC&C

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In this Industry Buzz podcast, Blair Pleasant of UCStrategies leads a discussion about how artificial intelligence (AI), bots, machine learning and natural language processing are being used in unified communications and collaboration. The Experts participating this week include Phil Edholm, Marty Parker, Dave...

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Y 4K?

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Y 4K? 4K video conferencing is available today, and the technologies and economics will continue to improve. 4K video conferencing is available today, and the technologies and economics will continue to improve. In the past few years, 4K video has...

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Can Amazon be stopped?

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Prime retail space is going vacant. The latest example of yet another retailer closing its doors is Payless Shoe Source. Payless has filed Chapter 11 and will be closing 400 stores. It’s ironic really, because their whole premise is Americans...

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Enterprise Connect 2017 Review

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In this Industry Buzz podcast, Michael Finneran hosts a conversation about Enterprise Connect 2017, with Experts Jim Burton, Blair Pleasant, Melissa Swartz, Steve Leaden, Don Van Doren, Phil Edholm, JR Simmons, Nicolas De Kouchkovsky, Dave Michels, Kevin Kieller, Roberta J. Fox, Dave Stein, David Smith and Peter...

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My EC17

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I have a lot to say about EC17 and will be doing so over the next few weeks over several channels (it all lands at TalkingPointz.com). Three weeks ago I posted EC17 will a pivotal year. Transitions in enterprise communications...

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Books March 2017 Dark Matter + 2

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Completed three books in March. Dark Matter by Blake Crouch is a quantum physics thriller. There’s very little I can say here that won’t ruin some surprises, so I will keep it brief. The science provides a nice back drop, but...

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New Avaya 2Pager

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I’ve been asked regularly about my opinion on Avaya ever since attending Avaya Engage. My answer is “it’s complicated.” In many ways everything is just great. The conference was well attended. The mood was good. The vendors in the expo...

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On Vidyo IO

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WebRTC is a technology stack, not a solution. Vidyo.io offers a simple way to embed video, as a solution (and as a service), into anything. Embedding video into an application or workflow has not been easy. Video expertise, the associated...

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Back to School

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I recently attended a Lifetime Achievement ceremony for Dale Hatfield at the University of Colorado in Boulder. Hatfield was one of the three founders of Colorado’s graduate Interdisciplinary Telecommunications Program (ITP) in 1977. I enrolled in ITP in 1989 and...

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UCaaS vs. CPaaS

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In this Industry Buzz podcast, the topic is Unified Communications as a Service (UCaaS) and Communications Platform as a Service (CPaaS). Dave Michels moderates the conversation which includes Experts Roberta J. Fox, Don Van Doren, Blair Pleasant, Steve Leaden, Phil Edholm, Dave Smith, and Evan Kirstel.

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IoT is all business

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IoT—Internet of Things: Talk about a broad term. It’s like air—it’s everywhere, and everyone knows it’s important, but there’s no consistent way to discuss it. Bill Cosby, back when he was associated with comedy, poked fun at the different perspectives...

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The sky is streaming

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Internet access has gone through several generations that started with dial-up modems. I still remember my “blazing fast” upgrade from 24 kbps to 56 kbps. Dial-up modems gave way to always-on broadband solutions. Initially there were two choices: Cable (DOCSIS)...

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IoT Calling

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An IoT demonstration at a Genesys conference last fall showed how sensors in a washing machine will reshape customer experience. The Internet of Things (IoT) will be as diverse as its impact. In addition to physical and software-based bots are sensors...

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2016 Year in Review

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In this Industry Buzz podcast, UCStrategies’ Marty Parker moderates a discussion about the notable and impactful from 2016. Among the topics covered: CPaaS/communication apps, M&A, workstream messaging, Avaya, Verizon One Talk, IoT and bots, analytics, WebRTC, user experience, and the need for investment in management...

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My 2016

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Time for my annual look-back post. See previous Annual Reports here: 2015, 2014, 2013. Through an enterprise comms lens 2016 was a pretty good year. The industry made some positive shifts in several new ways – more so than in the past...

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My Avaya FAQ

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The only thing interesting in yesterday’s WSJ article on Avaya is the headline: Avaya: How an $8 Billion Tech Buyout Went Wrong. The headline describes an article I’d like to read – for prior to the buyout, Avaya was an...

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Mitel: Digits Away!

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Today Mitel announced its intent to divest itself from Mitel Mobility (previously known as Mavenir) which Mitel acquired in April 2015. Mitel decided “to refocus the company exclusively on the Unified Communications and Collaboration (UCC) market.” This news comes just...

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Update on Polycom

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I recently attended Polycom analyst event in New York. The event took place just after the completion of its acquisition by Siris Capital. Mary McDowell was present and available to introduce herself as the new CEO. Session presentations included portfolio review, road...

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iSchadenfreude

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Finally – Apple is falling. I take a little joy in this post because it’s been hard being a PC type during the rise of Apple. I will be the first to admit that Apple devices have offered a superior...

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Collaboration Boardom

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The electronic whiteboard has been around for a while and it’s gradually working its way from classroom to enterprise video collaboration environments. There’s pent-up demand for broader solutions for visual collaboration. We need to explode the all-in-one into separate, optimized...

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Time to Kill IM

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Time to Kill IM Workstream messaging tools are the right tool for modern business needs. Workstream messaging tools are the right tool for modern business needs. Instant messaging/presence (IM/p) use for enterprise communications in the ’90s was a real breakthrough...

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