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Collaboration Boardom

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The electronic whiteboard has been around for a while and it’s gradually working its way from classroom to enterprise video collaboration environments. There’s pent-up demand for broader solutions for visual collaboration. We need to explode the all-in-one into separate, optimized...

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SD-WAN Meets Cloud UC

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Software-defined Wide Area Networking (SD-WAN) has been making big headlines lately as the next frontier for enterprise networking and a better approach to handling the high-bandwidth requirements of the modern workplace, including the increasing adoption of cloud-based applications for information...

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Time to Kill IM

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Time to Kill IM Workstream messaging tools are the right tool for modern business needs. Workstream messaging tools are the right tool for modern business needs. Instant messaging/presence (IM/p) use for enterprise communications in the ’90s was a real breakthrough...

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Dump Tim

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My iPhone 7 plus doesn’t work. My MacOS Sierra doesn’t work. I have gone from apple products “Just Work” to a living technology hell. All of this happened in the past month with Apple’s latest bug releases. My Mac crashes...

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Avaya Not So Guilty

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Ten years ago Avaya filed a lawsuit against a partner named Telecom Labs in Washington state. Avaya felt that Telecom Labs (later renamed to Continuant) was performing unauthorized maintenance services on Avaya equipment. Telecom Labs countersued that Avaya’s approach to...

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Unified Comms My Ass

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When the PBX discovered VoIP, a whole new world of any-to-any communications became possible. The industry replaced the term “PBX” with “Unified Communications” and started selling the promise of a single enterprise communications platform that would do it all. It was conceptually pretty...

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Transitions Suck

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Most of us love new tech. There’s nothing better than the faster, better, and cheaper mantra of technology. We forget sometimes how unusual this is. The hammer remains largely unchanged. Most equipment is relatively flat – tractors don’t get twice...

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