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Avaya Acquires Esna

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The company gains a respected cloud integration platform, solidifies its strategy of facilitating communications-enablement of business processes and applications.

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Where is SIP2

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It’s hard to pick the one thing that makes SIP so bad. There are so many little things to choose from. But I suppose my choice is the lack of any management of the media stream routing. We all know SIP...

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UCaaS + Google Apps

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Perhaps the biggest mystery in the world is why Google doesn’t add enterprise-class voice solutions to its UC portfolio. I don’t have that answer, but solutions are appearing from partners. Last week Vonage acquired gUnify which offers a very strong...

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The Smartphone Becomes a SMARTphone

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What we mean by “mobility” continues to change (or move). What is most fascinating is how the smartphone is enabling totally new approaches to old problems. SMART took an entirely new approach with dry-erase whiteboards.

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Things Have Changed to the Letter

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Can you imagine the CEO of the world’s largest corporation reading and personally responding to every single letter sent to him by the public? OK, well, if it was Steve Jobs, perhaps at least on occasion. In 1980 the Bell...

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