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New Collaborative Endpoint from Cisco

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Cisco has a new endpoint. On display at Enterprise Connect 2013 was the Cisco DX650. It’s the first endpoint representing the new family of DX600 series of devices optimized for a “Desktop Collaboration Experience.” The device on display was the DX650.

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Avaya Expands Cloud Portfolio

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Almost exactly a year ago, Avaya announced its foray into the (collaborative) cloud with its Avaya Live offering aimed at small business. Hosted services are growing rapidly and Avaya wants some of that – so here at Enterprise Connect 2013, Avaya announced an expanded cloud portfolio.

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AVST Introduces Atom

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A lot of what you see at Enterprise Connect is various vendors playing leapfrog with various new features and capabilities, rather than a new twist on communications. One of the interesting innovations being Atom from Applied Voice and Speech Technologies (AVST). Atom is a fresh take on the personal assistant. AVST is using it to empower the primary user as well as the caller. It is effectively acting like a 24/7 office manager that understands the context of a given situation.

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Switchvox Now in the Cloud

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The folks at Digium have been quite busy, in 2012 the firm released a new gateway product to ease customers into SIP and a new line of IP phones. Although the IP phones (targeted at its Switchvox users) were only released mid year, Digium reports it so...

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Vidyo Rising

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It is clear we are in the midst of a major video transition. Video communications are breaking free from both traditional room systems and its group meeting paradigm into far more pervasive forms of communications. Who’s profiting from this disruptive transition? Vidyo.

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Growing Internationally

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Colin here. One of the greatest opportunities any established business faces is growth internationally. Take a company like Apple. Recently, much has been made about how they have saturated the domestic marketplace wi their iPhones and iPads. The thinking is...

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Enterprise Connect Disappointments

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It is that time of year again. Set the clocks forward and head to Orlando. It is time for the annual telecom ritual where the industry flocks to the Gaylord Palms to exchange and shape perceptions of the UC industry. Enterprise Connect is, without ques...

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Where Did Joe Go?

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Keeping up with Joe Vitalone isn’t easy. I met him as VP of NA sales at ShoreTel. He left that gig in 2009 and headed over to LifeSize. He realized how much he loved ShoreTel and returned as VP of Channel Management last April. An internal memo by David Petts, senior vice president of worldwide sales at ShoreTel, stated Joe Vitalone is leaving ShoreTel immediately to join one of the company's competitors.

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B2X is BS

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At the recent Lync Conference we learned more about Microsoft’s combined Lync and Skype vision. It was last October that the Lync group was merged into the Skype group. That was a pretty bold move considering Skype is a consumer application, and Lync is working to build enterprise credibility. But more importantly, it was clear that the Skype division is now driving. It was announced that federation of voice, chat, and presence between Lync and Skype will be completed by June.

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nUCaaS is Here

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Previously announced, NEC officially launched its new hosted UC service. Officially named UNIVERGE Cloud Services UCaaS, nicknamed nUCaaS, the service is now available in U.S. markets.

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A Sea of UC

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I attended the Channel Partners conference in Las Vegas last week. Channel Partners is a well run channel oriented event. The theme is largely service providers and carriers targeting resellers and agents. The exhibit floor was an impressive collection...

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UCI AVC & SVC A-OK

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The Unified Communications Interoperability Forum (UCI Forum) announced a specification for H.264/MPEG-4 Part 10 AVC and SVC Modes Version 1.0. It was an important milestone for both the UCI Forum and the video communications industry as a whole. It may sound like a small step, but a specification for H.264/MPEG-4 Part 10 AVC and SVC Modes Version 1.0 is a great leap for video-kind.

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