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Is Security That Complicated

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Colin here. I recently had to set up an account with a US Government web site. I had a dickens of a time picking a password. They had amazing rules: The first character needed to be a number. The password...

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Mitel Virtually Recognized

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According to Infonetics, only three enterprise telephony vendors posted year-over-year gains in revenue during 2012. Mitel, Cisco, and ShoreTel. It is hard to attribute success to any one component of a business strategy, but the commitment to virtuali...

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Marissa Gets it Right

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The era of home and remote teleworking at Yahoo! has come to an end. It is time to get back to work – not the activity, but the place. No more lollygagging at home watching "Ellen" in your pajamas. Shockingly, some of the employees are upset about this, but their complaints only reveals their chagrin. If employees really wanted a work-remote option, they should have worked harder.

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Virtually Collaborating

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To collaborate simply means one or more working toward a goal. It isn’t even one or more people; bees collaborate on honey making. Collaboration is about as non-technical as it gets. People were collaborating before electricity, computers and telephones were ever imagined. Collaboration becomes an exercise in technology when the collaborators are not in the same time or place. It wasn’t long ago that such a concept was nonsense. Today, it’s child's play.

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Digium Announces Partner Awards

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Digium announced its annual Pinnacle Partner award winners based on their annual sales from 2012 and commitment to excellent customer satisfaction. Channel partners for both Asterisk and Switchvox are recognized for developing and growing the relationship. These partners are certified to sell Digium’s full offering of unified communications (UC) and VoIP solutions, Asterisk hardware, IP phones, gateways, telephony cards and redundancy appliances.

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Call Your Own Contact Center

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As a professional Blogolyst in UC, I regularly write about how modern communications infrastructure can deliver improved productivity and collaboration. Especially, via the contact center which can deliver improved customer interactions and experiences...

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a stack of books such as BUsiness Model Generation and The Connected Company, The New Community Rules and Collaboration Imperative

Current Reading

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I realized the current stack of books on my desk were ideal for a photo and blog post.  But before i get into the actual books, let my preface this post with two points: I find I’m not so good...

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