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The 787 Dreamliner (Parts 7-8)

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Part 7: Previously, I pondered whether Boeing actually had any human factors engineers. After being unable to find the overhead light switch, after inadvertently dumping the oxygen masks in my row, after not being able to get out of the...

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UCStrategies Experts (and Guests) Discuss ShoreTel Partner Conference

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ShoreTel held its Champion Partner Conference recently in Orlando. In this Industry Buzz podcast, the UCStrategies Experts invite several guest consultants to discuss what they gleaned from the conference: Byron Battles of The Battles Group, Melissa Schwartz of Schwartz Consulting, and John Thompson of Thompson-Ross & Associates. Blair Pleasant of UCStrategies moderates, and is joined by UCStrategies Experts Jon Arnold, Dave Michels, and Art Rosenberg.

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The New SP

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In my last post, The Emerging Cloud Order, I covered the new ecosystem emerging around hosted communications. In terms of quantity, it is the service provider that is really taking off. Seems everyone and their brother is a service provider...

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The Emerging Cloud Order

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My trip to BroadSoft’s Connections conference  got me thinking more about the cloud and hosted UCaaS. The space is growing, energetic, and optimistic. Infonetics recently reported the number of seats for hosted business voice-over IP and unified communication services is...

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